Samsung Refrigerator — Part Missing in a New Pack | |
I bought a new Samsung Refrigerator (Model - RT31 - 315ltrs)on 1st Jan 2009 from Viveks, Chennai. I came to know that a part of the refrigerator(deodorizer) is missing, when I install that. I called the Samsung Customer care and asked for that. My BP no:[protected]. I got a different responses, every time I called. One of the Customer service person informed that, its a Product defect, will send that part. Another person informed that, that part will not be available for this model. Don't know which to follow. Even if the Service person in the concern is not very sure about the Product, What the customers will do. And above all, till to date(15th Feb 2009), my complain wasnt answered and I din get that part. Will I get that asap. Was this information helpful? | |
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Samsung — NO PART OF REFRIGERATOR
MY REFREGIRATOR OF SAMSUNG COMPANY COST RS.35,000 (APROAX) HAS A PROBLEM IN IT.WHEN WE COMPLAINT TO THE SHOPKEEPER HE SAID TO US THAT SAMSUNG COMPANY HAS NO PART.WE CAN,T DO ANYTHING.TAKE 3,000 RS. ONLY FOR THAT REFRIGERATOR.