[Resolved] Samsung / Refrigerator — company service persons not responding. | |
Dear Sir, 07 months back on 11/10/2008 I have bought one refrigerator of Samsung Company in tirupati.HERE IAM GIVNG MY REFRIGERATOR BILL DETAILS-BILL NO:391, TIN:NO:[protected], SRI SANKARI ELECTRONICS, 16-1-28, NETHAJI ROAD, TIRUPATI. My refrigerator is not working for the last 30 days. I have made so many complaints to the company's service centre M/S gopikrishna Enterprises 20-3-25/A8, Nr Muncipal Park, Tirumala By Pass Road, Trupati Tirupati, Andhra Pradesh at Phone no.[protected]. But They are unable to repair the refrigerator and now they are not responding to my complaints . You are requested to please take up the matter with the company, as we are facing so much problems on daily basis without a refrigerator, when it is much required in the summers. Thanking You. Your, Truly balaji.chalampalyam. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
From,
Banu Dhas
Mob: [protected]
Mob: [protected]
E-mail: [protected]@gmail.com
I have purchased Samsung fridge wide bill no 300861 Dated 24/07/2005 from Snehanjali. it was given very good out put since beginning, it delovped problem about cooling effect. As a result when i spoke to Mrs. Snehanjali who gave the telephone number to contact Mrs. Samsung. Mechanic inspected. According to the mechanic the machine was to be taken to workshop. The machine was lifted from my premise vide bill no 08/08/2009. Abnormal time was taken for returning the machines. On enquiry, i was told that it won`t be repaired and would be refunded. It is surprised to know that such a wonderful machine could not be repaired or refund.
Samsung products give no utility to the customer but headache. Worst than this i had experienced on Mrs. Samsung air conditioner which gave the problem after the installation and it was repaired. However incessant problem was experienced. The machine was taken to the workshop and was returned after a year. This takes me to doubt about the genunity / originality. As i have strong reason to doubt the product. I asked Mrs. Snehanjali its manufacturing details, L R, serial number of the machine as well the compressor and payment details, not yet given.
From the above facts you will agree with the complainant that there is some serious problem with the samsung products and its activities. However before going into deep may i get response from organisation so as to get the fridge or full refund along with penal interest.
Banu Dhas
Mob: [protected]
Mob: [protected]
E-mail: [protected]@gmail.com
I have purchased Samsung fridge wide bill no 300861 Dated 24/07/2005 from Snehanjali. it was given very good out put since beginning, it delovped problem about cooling effect. As a result when i spoke to Mrs. Snehanjali who gave the telephone number to contact Mrs. Samsung. Mechanic inspected. According to the mechanic the machine was to be taken to workshop. The machine was lifted from my premise vide bill no 08/08/2009. Abnormal time was taken for returning the machines. On enquiry, i was told that it won`t be repaired and would be refunded. It is surprised to know that such a wonderful machine could not be repaired or refund.
Samsung products give no utility to the customer but headache. Worst than this i had experienced on Mrs. Samsung air conditioner which gave the problem after the installation and it was repaired. However incessant problem was experienced. The machine was taken to the workshop and was returned after a year. This takes me to doubt about the genunity / originality. As i have strong reason to doubt the product. I asked Mrs. Snehanjali its manufacturing details, L R, serial number of the machine as well the compressor and payment details, not yet given.
From the above facts you will agree with the complainant that there is some serious problem with the samsung products and its activities. However before going into deep may i get response from organisation so as to get the fridge or full refund along with penal interest.
Dear Sir,
Five Years Back I have bought one refrigerator of Samsung Company. My refrigerator is not working from last 24 Hours. I have made so many complaints to the company's service centre, Complaint Nos [protected]
Dated 4th June'10.
But They are not responding to repair the refrigerator and now they are not responding to my complaints .
You are requested to please take up the matter with the company, as we are facing so much problems on daily basis without a refrigerator, when it is much required in the summers.
Thanking You.
Your, Truly
M.M.SHARMA
M:[protected]
mohan.[protected]@shrirampistons.com
Five Years Back I have bought one refrigerator of Samsung Company. My refrigerator is not working from last 24 Hours. I have made so many complaints to the company's service centre, Complaint Nos [protected]
Dated 4th June'10.
But They are not responding to repair the refrigerator and now they are not responding to my complaints .
You are requested to please take up the matter with the company, as we are facing so much problems on daily basis without a refrigerator, when it is much required in the summers.
Thanking You.
Your, Truly
M.M.SHARMA
M:[protected]
mohan.[protected]@shrirampistons.com
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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18 month back I have bought one refrigerator of Samsung Company in amritsar. My refrigerator is not working for the last 15 days. I have made so many complaints to the company's service centre M/S Raja Enterprises in Amritsar at Phone no.[protected]. But They are unable to repair the refrigerator and now they are not responding to my complaints .
You are requested to please take up the matter with the company, as we are facing so much problems on daily basis without a refrigerator, when it is much required in the summers.
Thanking You.
Your, Truly
Ajay Kumar Sharma
[protected].