[Resolved] Samsung Refrigerator — NOT IN PROPER CONDITION | |||
This is the first time I am using this forum. So i am really unsure if it's going to work but writing this so that nobody else falls a prey for this. Bought SAMSUNG refrigerator on 3rd Apr'12 from Vivek's-Adyar, Chennai,Tamilnadu. We were promised that installation would be done the very next day. After much of hue and cry for 24 hours one person turned up to unpack the delivered piece which was not in good condition. I have shown it to the technician and asked him to take it back or correct it. We were promised of attending to the same in couple of hours. It's 3 long days but no one has even bothered checking with us. They are ready to sell the accessories but not coming forward for Service............pathetic. I am really now pitying myself how I have fallen for this product instead of warnings from my well wishers. Gave continuous complaint calls on a no provided by the showroom people but they are postponing it day after day. I gave up calling on that no and registered a complaint on Samsung customer care. PLEASE LOOK FOR GOOD SERVICE BEFORE BUYING ANY PRODUCT...............Do not buy SAMSUNG products because the service is poor as evident in my case. Sirisha. Was this information helpful? | |||
Dec 10, 2016 Complaint marked as Resolved Verified Support Apr 19, 2012 Samsung India Customer Care's response Dear Customer, Greetings of the day ! Thank you for becoming a patron of Samsung product. We sincerely regret the inconvenience caused to you. As per our service team your unit has been repaired. Thanking and assuring you for best services always. Regards Samsung Team | |||
1 Comment | |||
Comments
My contact No is [protected]. Regards Sirisha
Reply
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information