[Resolved]  Samsung Refrigerator — NOT IN PROPER CONDITION

Address:Chennai, Tamil Nadu

This is the first time I am using this forum. So i am really unsure if it's going to work but writing this so that nobody else falls a prey for this. Bought SAMSUNG refrigerator on 3rd Apr'12 from Vivek's-Adyar, Chennai,Tamilnadu. We were promised that installation would be done the very next day. After much of hue and cry for 24 hours one person turned up to unpack the delivered piece which was not in good condition.
I have shown it to the technician and asked him to take it back or correct it. We were promised of attending to the same in couple of hours. It's 3 long days but no one has even bothered checking with us.
They are ready to sell the accessories but not coming forward for Service............pathetic. I am really now pitying myself how I have fallen for this product instead of warnings from my well wishers. Gave continuous complaint calls on a no provided by the showroom people but they are postponing it day after day. I gave up calling on that no and registered a complaint on Samsung customer care.

PLEASE LOOK FOR GOOD SERVICE BEFORE BUYING ANY PRODUCT...............Do not buy SAMSUNG products because the service is poor as evident in my case.

Sirisha.
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Dec 10, 2016
Complaint marked as Resolved 
Verified Support
Apr 19, 2012
Samsung India Customer Care's response
Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. As per our service team your unit has been repaired.

Thanking and assuring you for best services always.

Regards
Samsung Team
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My contact No is [protected]. Regards Sirisha

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