[Resolved]  Samsung Refrigerator — defrost upper apartment is getting icy immediately and never defrosts

Address:Odisha

since yesterday, the upper apartment of my Samsung refrigerator which is a defrost one, gathers and accumulates ice very fast and makes that part not suitable to store anything.

model no- 0462 RT26M
SERIAL NO- 04624ZAS300202-W

ADDRESS- KABI ROUTRAY
N-3/282, IRC VILLAGE, BHUBANESWAR, ORISSA.
CELL NO- [protected].
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Aug 13, 2020
Complaint marked as Resolved 
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I have purchased the refrigerator in Apr 2004.after initial installation it becomes problem for me. the compressor get unserviceable four times. every time the repair was under taken by authorised samsung engineer only.the enviromental condition is idle as per service engineer.on 16 Jun 2010 the compressor again becomes unserviceable. the repairing cost is beyond economical repair. now we are loosing our confidence in samsung product.because the repairing cost is going more than a new refrigerator.

kindly look in to the matter and send your representative to analyse and take corrective action.i wish you will show interest and expedite the action.

thanking you


Shivpujan Das
Qtr No. 2/A, Road no.- 9
Gardanibagh.
patna-800001

Email sameer.[protected]@gmail.com
phon No. [protected]

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