[Resolved]  Samsung / Rt53eamt — no cooling

Address:

West Delhi, Delhi

I am Dr V.K.Yadav,I bought a samsung fridge in 2008 (model no RT53EASMI) from Sargam Electronics, Paschim Vihar. The problem of NO COOLING started in august 2011. I complained to the call centre no [protected] vide call no.[protected]. Mr Jagdish from Sapphire sales &services pvt.ltd Wazirpur had come to see and said some part is faulty which was replaced by him and an amount of Rs766 was paid to him. The fridge started working with too much of noise.The complaint regarding this was done,the person came and checked it and said that it will be over on its own ,which never happened.The complaint for this was done again and again.Then Mr Jagdish had come and said that the fan is striking against the duct and he cellotaped it and said that the sound will not be there which never happened.
Again the problem of NO COOLING arose,the complaint of which was done on 7 Nov2011 vide call no.[protected] and was attended.This time I was told that the compressor has gone out of order.Since the fridge is under guarantee it will be replaced but the gas charges I have to pay.The compressor was replaced on 12 Nov 2011 and an amount of Rs1320 was paid.The noise of the fridge was still there for which the complaint was lodged repeatedly .One gentleman came and said that it will stop on its own. Finally there was NO COOLING again.The complaint was again done wide call no. [protected] dated 23Jan2012.Someone attended on 24thJan 12who was paid an amount of Rs441,and said that there is NO GAS and some one else will come to fill the gas,the person came on 25Jan12 and was paid Rs1010.Again there was NO COOLING .Complaint was done and was attended on 19 April12 and the person was paid Rs449 and he re[ported that there is no gas.On 20 April one person came and filled the gas ,he was paid Rs835.
Now again the fridge has stopped working ie NO COOLING since 25 May12the complaint was lodged Mr Jagdish attended the same story has been repeated of NO GAS. MY QUESTION HOW LONG THIS WILL GO ON .