[Resolved]  Samsung Service Centre (Metro Telecare - Andheri East) Mumbai — Poor service very lame behaviour of executives/Delay in service

Address:

Mumbai City, Maharashtra

Sir ,

I recently bought a samsung mobile S3500 from MP and coz of some faults i had to get it to service centre but in thane they refused to take the cell saying the cell is purchased in MP so we cant entertain u ...take this phone to MP.I simply dont understand why they do this .The customer servise samsung has the worst services one can ever experience.Somehow i managed to get my cell enter into the above mentioned center(metro) in andheri east and its been 10 days im waiting for my cell back.They are intentionally keeping my cell with them and stretching the repair.they give excuses like the part is not available they have called from noida, it will take 10 days ...etc etc.Everytime i try to call them their phone seems busy and even if they pick after calling 100 times they keep u on hold...
If anybody is thinking of buying any product from this cheap and disgusting fraud company then think 100 times else drop your idea.You have to be ready for the consequences and these cheap customer service executives and the company.
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Anu