[Resolved]  Samsung Sgh - E250 — harrasment from samsung mobile

Dear Sir,

I have purchased samsung mobile model = sgh-e250d on 26/01/08 from mittal electronics(authorised dealer) from pathankot(punjab) vide invoice no- 1171.
On august'08 the handset starts with following problems such hanging, auto on-off, keypad not functioning etc.
I registered complaints with local samsung service centre at pathankot with following above complaints to concern person mr saini. After 10 days i get my handset back from service centre.
I am doing job at jammu, so i collect my handset from service centre & then come to Jammu .
After 3 days only the handset starts again with following problems of hanging, auto on-off, keypad not functioning, & now new problem of sliding.
Again on 03/09/08, I registerd complain at quik services(authorised samsung service centre) with work order no -8g/q/0332 and claim no - [protected], but today after 33 days of complaint registered not a single response i get from them.
After that 3 times we have talked with toll free no. with mr Urooj & mr Ashish & third name i got forget at present, with complaint at customer care is [protected]. They assured us that the concerned person will contact us with in 72 hours but no response.
Also I get contact no of mr rahul malhotra (asm - samsung mobile - [protected]). I contacted him with following problems, he commit me that he will rectify my problem with in 1-2 days. But today 10 days are over not a single call from rahul malhotra . From last 3 days i am regularly calling to mr rahul malhotra but he dont bother to pick my call.

I am totally harrased both economically & mentally by samsung mobile from last 2 month & 5 days. Mobile phone is compulsory in my job profile due to which i have purchased this mobile. Due to non- availability mobile with me my job is also at danger .

At last i want to request you that i dont want samsung mobile back, i want my payment refund. plz help me.