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Samsung Sgh I780 Model — we have not recd. gprs setting

dear sir
i have reliance gsm mobile no. [protected]. i contact to customer care no 7-8 times but not get responce from them. i have not received gprs setting for my new hand set of SAMSUNG sghi780. kindly send me setting urgently.
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Comments

plz send the gprs recording in english video clip or in text with step by step method, we can't understand russian language.
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please send the step how can we set the GPRS setting in my new handset samsung SGH-i780 plz send me the steps for setting.
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