[Resolved]  Samsung Sgh - J210 — poor service

respected sir/mam
i am purchase a new mobile phone model no Sgh-j210 but after two month it's navigation key is stop working, then i gave it to the samsung service center (b-130, nirala nagar, lucknow) to repair it on 20/10/2008, , , , but that time they do not check suddenly (but in nokia, lg service center they check quickly and tell the consumer what's the actual problem in mobile and how many time is to required to correct it), they deposit the set and after 5 days (25/10/08) they call me and tell mother board fault in your mobile and we are sending it to our Delhi main service center and after 20 to25 days you will receive your handset, , , , i said him all right you send it but can you give me any other handset for that period, , , , to use, , , , , but they said sorry sir we can't give...i want to say that what is this?i am really afraid from your service, , , in your service center all the workers are so lazy, , , , really i will never suggest any person to buy the samsung mobile phone, , , , (even mobile is to good but the service is to much poor)...
(MY CLAIM NUMBER IS-----[protected])
CUSTOMER NAME[protected]ADARSH MAURYA
MOB. NO[protected][protected]