[Resolved]  Samsung / Slider Mobile Phone — System hangs frequently

Address:East Singhbhum, Jharkhand

I had purchased one slider mobile set model No: F270 on[protected] from dealer "Walky Talky" in Kalimati Road, Sakchi, Jamshedpur.
Soon after purchase it started malfuctioning and system was hanging, speaker malfunctioning and set getting off itself.
Set was taken to local service centre and problem was explained. They attended the problem and even then set did not work satisfactorily.Three times set was taken to service centre and problem could not be rectified. Set is still in the service centre.
I am Abhisek Tripathy
Qr. No: DS-181, Tube colony Baridih, Jamshedpur-831017, Contact No:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Samsung — phone frequently hanging

I had purchased a Samsung Corby cell phone on[protected] through Sangeeta, Sampige road Malleswaram, Bangalore. The cell phone within 10 days started hanging and when I approached the dealer he told me to get the software updated from Samsung service center in Rajajinagar, Bangalore. Even after getting it upgraded the cell phone had the same problem and when the service center was approached they told that the touchpad screen needs to be replaced. Even now the phone hangs now and then which I cannot rely on the phone now. I doubt about your technology in touch screen model or the hardware/software of my cell and I am not satisfied with the cell phone of your company. I request you to kindly replace my faulty cell phone with new ones or with a different model or have the refund made. I am now forced to keep another cell phone as a standby, as the cell phone of your company doesn’t seem to be reliable.Kindly respond to this mail on the [protected]@gmail.com or [protected]@vsnl.net.
RAVINDRA.R

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