[Resolved]  Samsung Split Ac — Samsung customer care

I am facing same problem and my complain no is [protected]. I have logged compalin on May 2 2010 after 1 week of purchase of split ac. Today is 08 May 2010 but no one has visited my place for solivng problem.My split AC is making some wierd sound. Samsung is worst please do not purchase it.

Samsung — Samsung split ac complaint (really sick of it)

before 3 months i buyed a new samsung split ac from one of the samsung dealer in faridabad sec- 16. then after completing the 2 months i called up that samsung dealer for the service, from that very day ac is leaking badly with water. i called up 50 times in the customer care but no one knows whats the problem. samsung people are so untrained now i came to know. they came n open the new ac atleast 20 times but without any proper result i m suffering. even one o[censored]r service man charge the amount also even the problem is from ur side, still water is leaking even we have paid the amount to him. n ac is properly in warrentee.today also one service man came, saw the ac n he also dnt know what happned to ac. are we people are so much free that will wait for the service man n still no positive result is there. forwardly i will never buy any samsung product as u people are much irresponsible n ur service persons are also.so untrained service people n no quality products. every time they use to come, see n use to say they dnt knw wht haapnd, n also says we have to move as we have to go further also, but what about this ac, man??????

please take any action soon, refund the amount or replace the ac, otherwise after getting so much dissatisfaction will move to consumer court, i hope u will take any action.

Kanika
[protected]

I purchased samsung Split AC of 1.5 Ton in the year of 2008. After one year, it was not cooling the room.Hence i called service engineer from the firm where i purchased the AC. He came and told that Shortage of Gas it was not working properly. Then I spent Rs.1000/- for servicing and filling the gas. Then next year also same thing was happened. Every year I am filling the gas. But nobody detecting the leakage of gas. Recently (24/04/2013) My Ac compresor was not working. I saw that the terminals of the compressor were burnt. For the pase 5 years i am struggling with this Samsung AC. Why this much problem only in Samsung ACs?.I didn't find any frequent problem in other Brands. Can you send a expert to check my AC. My residence is at Vellore district-Tamil nadu ( Location:Arakkonam). Mobil No.[protected].

With Regards,
S.Anbalagan
[protected]@rediffmail.com