Samsung — very bad service | |||
I had register a complaint about my freeze on 07/07/2013 for not working. Then a service engineer visited for it from Begusarai Service Center & told me that he visited again with in 4 days with required product to repair ur freeze, but till now on 31/07/2013 has been passed away but there is no any response from company's service,service center or from engineer's end. I have been many times called on company's care number but all time they said just wait ...So what's this how much time/days company taken for service no one can satisfied me...that in warranty company neither responsible nor provide better service to their consumers.... This is SAMSUNG company's mazic. Was this information helpful? | |||
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Samsung — very bad service of samsung
your samung service is really very very bad .NITESH KR TEKRIWAL RESIDING AT 52 MD ROAD KOL 6 HAVE PURCHAED A SAMSUNG MOBILE SET FROM BIG BAZAAR ,ESPLANADE,KOLKATA AFTER 5 MONTHS IT BECOME FAULTY AND I DEPOSITED IT TO YOUR AUTHORISED SERVICE CENTRE 'KARUMA MANAGEMENT SERVICE PVT LTD ' SITUATED AT MERIDIAN PLAZA L'207'C R AVENUE KOL 6 MODEL NO. GT -C3010 SL NO RD 12218021E AND IMEI NO.. [protected] ON 4.08.10.THEY TOLD ME TO REPAIT IT AT THEIR EARLIEST BUT THE DELIVERY DATE WAS GIVEN ON 24.08.10 FROM 12.08.10 I AM IN CONTACT WITH THEM .THEY ALWAYS SAY WAIT FOR A DAY OR TWO .THEN THEY TOLD THAT ON DELIVERY DATE YOU WILL GET IT MOTHER BOARD IS BEING REPLACED . TODAY ON 01.09.10 THEY ARE SAYING IT WILL TAKE 4 OR 5 DAYS MORE ..WHAT A PITTY ????DO CHANGING THE MOTHER BOARD TAKE MORE THAHN A MONTH ? I AM RESTLESS NOW I AM IN DIRENEED OF MY SET .......MY CALL NO IS [protected].. PLZ LOOK INTO THE MATTER SERIOUSLY..do the needful at your earliest n oblige me THANKING YOU
DEAR SIR,
I HAVE COMPLAIN LAUNGE AT 2-SEP-2010 IN 21INCH COLOUR TELEVISION, VIDE COMPLAIN NO:[protected].
YOUR ENGINEER WAS COME AT MY HOUSE IN 3RD SEP.HE WAS TOLD ONE PART IS BURNED THAT WAS DISPLAY OFF.AND HE WAS TOLD I WILL COME IN 7 TO 9 DAYS WITH A PARTS.
BUT TILLDATE HE IS NOT COME.
AND I WAS CALLED SERVICE CENTRE CONTINUOUSLY FOUR DAYS NO:30308282 BUT DIDN'T RESOLVE THE MATTER.
KINDLY LOOK INTO THE MATTER ASAP.
I AM LOOKING FOR YOUR PROMPT ANSWER.
CALL ME:[protected]
I HAVE COMPLAIN LAUNGE AT 2-SEP-2010 IN 21INCH COLOUR TELEVISION, VIDE COMPLAIN NO:[protected].
YOUR ENGINEER WAS COME AT MY HOUSE IN 3RD SEP.HE WAS TOLD ONE PART IS BURNED THAT WAS DISPLAY OFF.AND HE WAS TOLD I WILL COME IN 7 TO 9 DAYS WITH A PARTS.
BUT TILLDATE HE IS NOT COME.
AND I WAS CALLED SERVICE CENTRE CONTINUOUSLY FOUR DAYS NO:30308282 BUT DIDN'T RESOLVE THE MATTER.
KINDLY LOOK INTO THE MATTER ASAP.
I AM LOOKING FOR YOUR PROMPT ANSWER.
CALL ME:[protected]
I had purchased samsung galaxy s3 mobile in june 2013 which costs 30, 000 rupees. The day one onwards I noticed that phone is not getting charged normally. It was taking entire night to charge 80 percent battery. And strucking in the middle of applications. I had given it in samsung service center at aundh in pune on 21st sep 2013.withihn one day they called to collect phone.They did nothing except installed os again. Because of their mistake EMEI number was diappeared and phone is not able to register on the mobile network. next day I returned in service center. Since 7 days they are not at all giving any responce except that it will take time. I have visited service center 4 time and still they did nothing. Guys samsung service center is very bad they don't know how to repair the phone except os installation, that too they perfectly don't know. My case is live example for that. By installing OS themselves created new problem for my phone. Dont purcahse samsung products.
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+91 89 3993 9899 [Customer Care]
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Samsung — BAD SERVICES
Dear Sir,I have samsung corby S-3653 , firstly it accessories is too worst, The hands free Ear phone connector had broken in last couple of month, I visited to Samsung service center in noida sec-27, Sharma market and hukum singh market , they refused to give service and asked to purchase the product , that but that Time the parts are not available, and cost was that time 150/- + service tax, till now they are unable to make available of that parts, and now they told me that single parts are not for sale , you have to purchase whole part.Mr. himansh Nainwal the technical executive for mobile told me very rude and suggest me to go to consumer forum,
Regards
Md Shahid Firoz
+91-[protected]