Samsung Video Camcorder — non receipt of product

Address:East Godavari, Andhra Pradesh

I have ordered samsung video camcorder over phone on 18/06/2010 to India Today group. My Id No[protected]. My credit card charged on the day itself for Rs. 11399/-
An sms came that my credit card charged and credited to Livingmedia Ltd for the same.

Till date I have not received my order. On force I have been told that my consignment no is :[protected] and enquire with Aromex couriers.
I enquired with Hyderabad courier office with consignment no .
They said that that consignment is not received from supplier.

Their fax no is not working. customer care depaetment not caring.

What can I do? I have ordered the above video cam with their forced phone calls.

Kindly return my hard earning money immediately or execute my order.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information