Samsung Wave 5250 — Defects

Address:

Coimbatore, Tamil Nadu

I had bought my wave 525 during diwali last year and one month after my purchase the os crashed automatically when i disconnected the mobile from my pc. When i gave for service i also complained about poor network reception and on checking the service people told me that some chip has been damaged and so we have to replace it. I got back my phone after a week or two. Next i started having problems with the music player. Whenever i listen to music over headphones the phone automatically calls the first contact found on the log. One more problem was when i set a different theme downloaded from Samsung Apps and try to return to my default theme it gets messed up and looks ugly. When i went to complain about this the service store people say that u will have to come in the morning as the the engineer who is supposed to deal with such problems has left. This happed more several times. I am a college student and i reach home only around 5 30 while the service centre is supposed to close by 6 30. I lost my patience recently and complained this problem over the email provided on the packing and demanded for replacement and now i am not getting any response from the company's side. Please help...