[Resolved]  Samsung — Complaint of Samsung Mobile Service centre

Address:West Bengal

Respected Sir/mam,

I have purchased a Samsung mobile (GT-E2120) on 15/June/2010 whose IMEI No. is [protected]. While using the mobile I fell some kind of problem within 1week of the purchase. So I have given that mobile in the samsung service center on 22/June/2010 for repairing. The address of the service center is KARUNA SERVICES MANAGEMENT PVT LTD,11 GOVT PLACE EAST CALCUTTA,PH NO.->[protected]. They told me that there is some software problem and they will format the mobile. They told I would get it on 30/6/10. But on 30th June they told that the problem was of the board & it will take 7 to 10 days to replace the board. No stand by phone was provided so as to ease my discomfort as today also my number is not in service due to this.

After one week when I visited to collect the same they again told us to wait for 1 week as part is not available & the same words & excuses continued for 1month.

But on 22nd July they told that they claimed the company to replace my mobile & I have to wait till the company give the approval for the replacing. Till now(7th July) I am waiting.

Thanking you,
Sourav Das
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Aug 13, 2020
Complaint marked as Resolved 
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samsung 309 — problem in the mic of the phone

Sir/madam
I found a problem in my Samsung Mobile handset. i could hear the person in line but the person in line could not hearing me. The problem starts two days back and still persists.is there any solution, if so please let me know.
contact no: [protected]

Thanks
Nagendra panda
Bhubaneswar
i have bought a samsung handset (S5620 monte) 4 months...now the present condition is this, that its mic stopped working 2 month back and now its headphone jack is also not working ...
First time in my life i bought a samsung product but the company has disappointed me...
i will wait for positive response from the company...hope the company will help me out...
Pranjal - [protected]@gmail.com
sir
i have use samsung mpower 309 from last 8 months and IMEI no. is A[protected]F40. my ph is on warranty period. i purchase it from agra but my family was shifted at Meerut. today my ph was suddenly switch off and it cannot be switch on again. i went to sumsung service centre but they are not ready to tell me the problem of my phone without getting money. in that case i come back to home and i am not satisfied with the attitude of your employees. they were very rude. so kindly consider my complain and inform me, my ph no is [protected].
[protected]@yahoo.com
Dear sir,
I have purchase Samsung Mpower 309 SCH-F 309 CDMA handset through online. 15 of September 2009 but i lost this mobile between January or February so i want useless my handset but i put this track to A[protected]C6CD IMEI no is not correct please help me what is the handset this IMEI no.
Thanks. Contact No: [protected] or mail us [protected]@https://www.consumercomplaints.in/my-complaints.htmlsamsung-c423006.html#yahoo.com

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