[Resolved]  Sansui 21 Inches TV - Hardrock 2KWT — Old set delivered instead of a new one purchased

I had purchased a SANSUI 21 INCHES TV - HARDROCK 2KWT + DVD PLAYER - DVD 512 SPK through shoppingrediff.com via order number: 4572305. The same was delivered to me on 26th May 08 through their dealer namely "Kitchen Appliances India Limited" and the address of the dealer was mentioned as "C 6 Ashok Steel Compound, 159 C.S.T Road, Kalina, Santacruz(East), Mumbai - 400098, Maharashtra, India".

The DVD player is working well but there were issues with the TV from day one. It was an old repaired TV instead of a new one. The same was also confirmed by the service center people of the company who also advised me not to get it repaired since it was a defective one and instead get a replacement. The same was communicated to rediff in June and Sept. but have received no communication from the same in this regard.

A communication was also sent to Sukesh Goyal, Nilesh S Kerkar who were mentioned as contact persons on the order bill at their E mail addresses as [protected]@sansuimail.com, [protected]@sansuimail.com
but to no effect.
Please get the replacement of the TV ASAP so that I get the desired product for which I have paid the price.
Regards
Sangeet Anand
(M) [protected]
E mail :sangeet.[protected]@icicibank.com