[Resolved]  Sansui — Sansui TV spare parts price

Address:Bharuch, Gujarat

I bought a 21" flat sansui tv set in 2005. it has comprehensive warranty for 7 year. on dt.16.04.2010 sansui authorized technician repair my tv set. He replaced two component. one is 220 mf 450 capacitor. He charged Rs. 450 for the capacitor, my price for same capacitor is only Rs. 35. Other part he replaced is PTC, it's market price is only Rs. 10 but he charged me Rs. 150 for same PTC.
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Aug 14, 2020
Complaint marked as Resolved 
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Sansui — Channels

Dear Sir,

We are brought Sansui 21 inch colour TV 4 years back, now we are watching only limited channels in this TV, there are 8 or 9 something channels, but our neighbours can watch minimum 45 channels for the same cable connection. So, we have contact our cable operators, but they told there is some problems in your TV, that's why i made this complaint. Please do something.

regards

Lingaraj

Sansui — poor picture

I am prchase sansui HR-21EYE PIP on[protected] in rajahmundry {andhra pradesh). now the ctv showing poor picture.pl solve this problem as early as possible.
thanking you,
T.V.V.Satyanarayana.
ph[protected]
[protected]

Sansui Television — Highly charged spare part

I had purchased Sansui 29 inches 700 watt television on 25.7.2007 from M/s Bhatia and Sons, Kota (Rajasthan) at offer price Rs 10990=00. Just two months after one year (on 22.9.2008), there was sparking at the supply transformer (EST) of the television. On contacting the service centre, the service person changed the EST and charged Rs 1003=00 vide job no 718 dated 25.9.2008. This is not a good experience with a reputed company like Sansui. Here I wish to inform that we have separate electrical power supply transformer in our newly constructed Apartment at Kota .Power supply in our Apartment has been very good and there has not been any case of fault of any electrical equipment due to erratic power supply in our apartment of 60 flats. I think company must look into the aspect of faulty part and waive off the charges considerably.


Amit Saxena
Mob no [protected]

Sansui — television is not working properly

I've filed a complaint of my colout television on 11/10.08 and the complaint no. is 5A[protected] but still I've not received any feedback from ur company. So its a humble request from me to take adequate steps regarding this.

Sansui Television — some channels are locked

I had bought the television four years back from NOIDA. Please give me the telephone numbers of the nearest service centre. Earlier the service centre was based at Ghaziabad. The telephone numbers might have been changed. I am not able to get in touch with the service centre due to non-availability of telephone numbers.

Madan Lal

Sansui Television — Nobody came to check my T.V.

Sansui Colour TV (complaint)
Posted: 10/11/2008 by Sunil [send email]
Very poor customer care services

Hello, this is Sunil from Nehru vihar, New delhi-54,
India and i don't know how i decided to buy sansui color television.
Some problem has occurred with my tv within 7Days of purchase.
i made a complaint to sansui service centre but i am surprise no body came for repair it or check it, if the Com.rightnow gave me this kind of service now then how can i beieve them for future services...
i am totaly harash to make them lots of calls again and again even i no other option now...
i hope after read this mail concirn person will contact me on my Customer Name: Sunil
Address: A-296, Nehru vihar, New Delhi-110054 Mobile:[protected], [protected] (sunil)
TV(model) : 22is 1500w
TV(Serial No.) :[protected]
my tv is not working properly i had compalint about this to the daler but he is not responding very surly from the sensui team they had not responding very much they wnt to wait for the warrenty completionthey dont give me service after warrenty they have not authorize to give me any service but i had complaint about many time my address is d-1122 dabua colony faridabad i had purcahse this tv from shiva entrprizes i had bill of december but actually i had purchased the tv in january 2008 please help me and take the need full action on the dealer

Sansui — tv is not working

dear .i am wondering how i decided to bought this sansui tv three months before ..still after complaining nobody is here to mend it, , nothing on tv screen is coming except a ray of light & colour of screen goes black..waht is this .. will yu please take this as a matter o[censored]r compani 's dignity.
my cell no +91 -[protected].. okhla newdelhi
I have called for sansui service centre in jamshedpur and they sent the technician after 5 days but the technician has not repaired the TV and but they took the money...again when we are calling again they are saying we will send a technician tomorrow ...I dont know when will their tomorrow will come.

Sansui — Non Compliance Of Labelling,

I travelled thro’ Jet lite, evening Flight – Delhi – Mumbai, I bid for Foot Massager, and got the product, When product comes in hand I surprised to see,
On the box, their was no Manufacturer’s Name, Address, Content Manufactured date, Lot No. – NO LABELLING,
NEVERTHLESS Inside the box, Direction o[censored]se, is just like Newspaper – hand leaflet, of poorest English, It does create a fear to use the machine, I am attaching the same for your reference,
Yours is a responsible airline, I surprised how could a airline of your status do circulate the product of such poorest unlawful product.
I just put following para :
It shall be unlawful for any person engaged in the packaging or labeling of any consumer commodity (as defined in this chapter) for distribution in commerce, or for any person (other than a common carrier for hire, a contract carrier for hire, or a freight forwarder for hire) engaged in the distribution in commerce of any packaged or labeled consumer commodity, to distribute or to cause to be distributed in commerce any such commodity if such commodity is contained in a package, or if there is affixed to that commodity a label, which does not conform to the provisions of this chapter and of regulations promulgated under the authority of this chapter.
No person subject to the prohibition contained in section 1452 of this title shall distribute or cause to be distributed in commerce any packaged consumer commodity unless in conformity with regulations which shall be established by the promulgating authority pursuant to section 1455 of this title which shall provide that -
• (1) The commodity shall bear a label specifying the identity of the commodity and the name and place of business of the manufacturer, packer, or distributor;
• (2) The net quantity of contents (in terms of weight or mass, measure, or numerical count) shall be separately and accurately stated in a uniform location upon the principal display panel of that label, using the most appropriate units of both the customary inch/pound system of measure, as provided in paragraph (3) of this subsection, and, except as provided in paragraph (3)(A)(ii) or paragraph (6) of this subsection, the SI metric system;
• (3) The separate label statement of net quantity of contents appearing upon or affixed to any package.

Dircetion o[censored]se need to be understood, It should use proper language, and words.
I can surely send the

Sansui — TV NOT REPAIRED SINCE 34 DAYS

Dear Concern

This is to inform you that i had launch a complain for model studio 29 sr. no. [protected] at call center of sansui on 30/06/2009 with a complain no. [protected] . after that within three days Nayan Patel come to my house and check the TV and told that this circuit has to be taken to workshop for repair as my TV is under warranty.

then since 20days no reply from him and even the mobile no. which he had given remains switch off. then again i contacted to call center they told me that now you don't have to contact us you contact Mr. Jayant gandhi his mob no [protected] .henceforth you do not contact us.

then i tried to contact him but some Mr. prakash came on line he told that is this Bharuch city no. you have to contact Surat dealer he gave me MR. Mahesh Joshi no. [protected]
then he cooperate with me that day and ask some Mr. Harrishbhai keeping him in conference .He told that within a hour he will reply as to what happen to my circuit.

that day means after one month past on 31/07/2009 Maheshbahi told me that Harrish Will contact you and he will reply you.

till today no reply ...

i am just shocked with the attitude of company representative. that since 34 days past yet no result .i am very much surprised how company like sansui is surveying in Indian market .

kindly help me in this matter
regards
Kailash Waghel
+91 [protected]
Dear sir,
Last 3 days picture is not come...


Please check this one...

Reg
K.mariappan
[protected]

Sansui — TV REPAIR

sansui tv model-TM-25W has not working from one month we have called all the service centeres in ap but we not got any replay from your company .i hope you will take action
ADRESS:1-6-141/34/1/2/1,
OPP MANNA CHURCH,
SRI RAM NAGAR ,SURYAPET-508213,
NALGONDA(DIST),ANDHRAPRADESH.
PHONE:[protected],[protected]
DONT BUY THIS PRODUCTS NO SERVICES.

Sansui Television — lock problem

i do not access to search chanels in my television. that was why because in my television search option is become locked.
please tell my how to unlock that lock

Sansui — defective lcd

i want to state --
1. buy a lcd of sansui .
2. just within 2 months problem start arising like its channels start changing by itself starts hanging out .buttons not working properly .
3. one time engineer visit .he change the card .but than also same problem arises.
4.i again make a complain .than they changed the remote by saying we will change its software and than it will work properly.but they din visit after my calls too.
5 now i again make a complain they visited bt they dont have satisfactory reply.
6 my lcd warranty going to end in 7th july .
7. as this is defected lcd so i want to get replaced my lcd.or repay my money .
8.if now also nobody responds to my complaint .i will register my complaint in the consumer court very soon.

advocate praveen malik...mob:[protected]

Sansui Television — Registered complaint one month back till now no any update

I purchased a colour television (Sansui Hardrock 2500Watt )1 year back. Recetly I asked to customer support to registered a complaint to increase my warranty times (AMC). It was registered one month back with my contact number [protected], I follow up with them three times regarding my complaint but every times they forwarded reminder to concerned service centre but till date I havn’t received a call back or engineer or sales person at my home. I was really very horrible customer support services I experienced in my life and whenever I ask to exc. to transfer my call to senior. They often disconnect the calls. I request you to send someone to extend my warranty period. I thank god……..I did not face any major issue with my TV otherwise I have to remind every times to you people for looking my registered complaint.

Thanks
Sandeep Saini
Govindpuri, Kalka ji
[protected]

Sansui — OFFER LETTER

This is what i have received in the mail main text and attachement :-

Dear Candidate,

Your Resume has been selected by company HRD. Kindly see the attached file as Company offer latter for more details.

Thanks

Company HRD.
Sansui India Limited

I think this is fake
Nothing happend with my complaint...I could not expected help from Sansui . is there any one who can help me to resolve this.

[protected]

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