Sansui India Complaints & Reviews

This is regarding complaint no del[protected] for sansui led. It is pending for more the four months, we have spoken to shyam lal delhi cant. Also from where it was purchased.
Led already sent to sansui service center for part replacement at swarrop nagar, info received from sansui service center, dwarka.
After so many follow-ups, still not get any updates and resolution.
Vinay srivastava - [protected], b. S negi - [protected],...

Hi,
I have purchased Sansui Washing machine 20 Months back, and its drier stopped working, I registered complain on 28 Jan for the same, and technician said its motor not working, and said we will replace the motor as it is in warranty, its been already 7 Feb i didnt hear back any thing, I called multiple times to customer care bit didn't get any response yet .

They provided Third Party No of Devash Elcetric and they...

My complaint no. Mum[protected] is been pending from last 1 month (15jan19) and nor the customer care team nor tekcare is able to solve the issue by providing relevant spare parts. The tv is under warranty still i had to pay around 750 rs. For service. This is pathetic. Don't purchase sansui product or digi1, they dont have their own service center nor they listen to customer complaints....

Sir,
We have lodge a complaint against your product vide complaint no.-
Ind [protected]. Dated 12/10/18. Till date there is no response from your side
I have contacted several times to your officials & 7 to 8 times to your service station located at m. P. Nagar bhopal (M. P.). They always say we will soon replace the part. Its high time to go for other measures.
Kindly look into matter....

This is to inform you that i have purchased sansui 4k led on 22/08/2017 and on 10/08/2018 their was a sound problem occurred i have launched a compliant and i have said to there service manager that my tv in under warranty you put request for replacement but he said this time will repair the tv if the again problem comes then will replace now again same problem arise and he said as you aware our company is in problem we are not able to replace...

To
Sales manger
Sansui india
Sub.: regarding service charge
Sir,
I wish to inform you that i had purchased a sansui led on dt 25.04.2017. Its display was not visible so i sent the led to your service centre on 28/12/2018. I complaint first with complaint number gur[protected] with[protected]. My led was under warranty period of 1+2 years. The customer care tekcare indea pvt. Ltd. At sirsa change the defected...

माननिये महोदय,

Sansui

मैं राज पाठक, फ्लैट न.१०४, केनवुड पार्क बिल्डिंग नो-६ रामदेव पार्क रोड, मीरा रोड (E). ठाणे - ४०११०७. रहता हूँ! मैं आप को बताना चाहूंगा की मैं आप का प्राइम...

महोदय/महोदया,
आपको सूचित करना है कि मेरे टी वी sansui 43" led, uhd tvseme439xozsa chassis no[protected] का पैनल खराब था जिसका शिकायत सँख्या : deh[protected] हैं तथा कंपनी से tv रिप्लेसमेंट होना है सूचित किया गया है...

We bought the Sansui TV in the month of January. Within 3 months the display went blank. Reported to the retailer as well as lodged a complaint on customer care. It was informed to us that the issue will be resolved, the service man will visit the place for repair. Someone came at our place and informed that the display is not working and he will come after 15 days to replace the product but since then there is no response from the retailer...

Reminder-5
महोदय/महोदया,
आपको सूचित करना है कि मेरे टी वी का पैनल लगभग 3 माह से खराब है, जिसका शिकायत सँख्या : luc[protected] हैं। जो आज तक ठीक नही हो सका।टेलीफोनिक बात के दौरान बताया गया...

I have been using sansui washing machine for the past 1 year, machine stopped working on sep 2018 i. E., spinner drum stopped rotating and raised a complaint through customer care on 2nd oct 2018.

A technician from smv services attended the problem on 3rd oct 2018 and diagnosed as motor failure. Its take 3 month to arrange the motor after replacing it was not working. Engineer told us he will come tomorrow and fix it. After...

This is to reference for my compliant no. GHA[protected] Dated 28.10.2018 against my sansui led tv. Facing the issue on display part.
Engineer came and visited on 28th Oct. 2018 and explain the problem for screen issue which covered under warranty. Same was reported to service center for replacement the same on regular basis.

After that i am regular following on phone since more than 55 days about the status of screen...

My 50" sanusi smart tv planel and board problem not yet rectified since 2 months.. Tv is under 5 years warranty, only 2 year completed. Im not geting any positive feedback from the service engineer.

Complaint no:
Man[protected] will be serviced by sushanth[protected], svc point [protected] provide scode s13205 only if satisfactory job done, appt dt-09/10/18, 11:00am...

I purchased this sansui tablet sapphire st72 pro f11 with 1gb ram and 16 gb rom and 3000 mah battery in white colour b07jn61j2x,
Serial no. [protected] through amazon india. The tablet was received on 30th november 2018.
The tablet worked for 10 days and died. Now it works sometimes and dies again for a few days.
This tablet was a replacement for an earlier one which was received on 20th november dead on arrival....

The backlight of my Sansui LED went away and then i contacted customer care, they sent their person who took away the TV on 27/07/2018 and after that company agreed for product replacement and a person from aditi enterprises came and made a cash recipt of 2020rs against product replacement on 30/09/2018 till that time the Tv was with Aditi enterprises, and after that they denied for product replacement and brought the product back to me with...

Dear sir/mam

I have purchased 10no. Of 24" led for hotel these led has too much technical fault. I register complaint regarding issue after too much effort company resolved only one of my issue other complaints are pending since june. And some complaints are pending to register because company discontinue all customer care numbers,

So plz help me to resolve my issues now i am fed up to approaching all your company...

Dear customer care,

I have sansui tv 49" led, from last seven months it has a issue (I have attached receipt), one of your guy came and took 1060 rs. For the service and promise to replace the display within a week.

From last 6 to 7 months i m followed up all of you guys whatever the new contact i got but no proper response from your side. I don't know why it is so late to repair my tv....

Dear sir,
I have purchase sansui led from kcop distributers rz-5 dabri more pankha road new delhi -45 against invoice no-r0829 dated[protected]
I am facing display issues with led i have complaint vgservice.co.in ref. No del[protected] dated[protected] but till dated issues not resolved
Please look into this

Thanks & regards
Santosh kumar...

Hi,

This is to inform you that i have purchase sansui tv - 50 inch from my local dealer: kings electronics kalyan.

After once years, this tv stopped working due to some problem. I have complained it on customer care and they sent one guy mr. Nagesh pathak next day.. This guy came and took 1420/- for visiting charge and he told some parts are having problem and he will replace it. After continues followup, after...

Dear sir, we purchased sansui tv in jan 2018. It had one year wattenty.in june tv got problem and we gave it for service at srikakulam sansui service center (Dealer sansui, srikakulam, visakhapatnam [protected], [protected], [protected]). Complaint number (Vij[protected]). But still now we didn’t get my tv. It almost 4 months done. We are not getting tv. They are answering that they will give new tv and skipping every time. Please do favour...