[Resolved]  SBI ATM Cum Debit Card — Double Payment Debit

I have purchased dress materials at Saravana Selvarathiam, Chennai - 600 017 on 01.01.2009 for Rs.1, 440/- ( Rupees One Thousand Four Hundred and Forty Only ). But it was seen that in bank mini statement Double Payment has been made for the above amount. My SB A/c No.[protected]. i approached the SBI Park Town branch, Chennai and lodged a compliend on 02.01.2009 ( No acknowledgement was given ). They asked me to get the xerox copy of delivery report from the concern shop. but the shop keeper refused to give the same. Under the circumstances i may be advised the further step taken to receive the second debit of Rs.1, 440/-
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Aug 14, 2020
Complaint marked as Resolved 
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I booked my ticket on 28-01-09 from lucknow to delhi for the date 12-03-09 through irctc.co.in during the period of booking my two (2) times the prosess was failed at the time of transction but when i tried thierd
time it was successfully but when i cheak the baillence it shows all three(3) times transction and i got only one reservation .
Will you please help me out what should i do know
Why your shop keeper refused to give it? I think he is supposed to give it. I had the same experience with SB ATM but I got the money after 2 months. I have given the copy of settlement statement from the shop. It is required to ensure that the shop keeper didn't get the money two times.
I have booked two tickets to mangalore thru; irctc.co.in via internet. myk transactilon id is[protected] and train no. 6517/mngexp. for 25.9.09. please note that they have debited twice for one transaction of rs.374.00. I request to ask them immediately refund of 374-00 which they collected twice.

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