[Resolved]  Sbi / Axis Bank — WRONG DEDUCTION

Address:

West Bengal

1. Please refer to my SBI, Binnaguri Cantt, Jalpaiguri (WB) DSP Account No [protected], Name:Nimai Ch Mondal/Mrs Sima Mandal.(HQ 20 Mtn Div, c/o 99 APO).

2. It is submitted that a sum of Rs 5000/- has been erroneously deducted from my account while withdrawing a sum of Rs 5000/- from Axis Bank ATM, Binnaguri Military Station on 04 Nov 2010 in between from 1322 hours to 1325 hours vide my ATM card No[protected]. I am surprised to received the SMS from BZ-CBS-SBI that intimating the following deductions have been made :-

(a) On 04 Nov 10 (1322/1323 hours) - I have been withdrawn Rs 5000/-
and the same deducted is correct.

(b) On 04 Nov 10 (1324/1325 hours) - Amount not withdrawn, but Rs
5000/- is erroneously deducted from my account. And also confirmed
from my account that the deduction made is incorrect.

3. In view of the above, may I request you to kindly register my complaint look into the matter, so that I can get back the money at the earliest please.