[Resolved]  SBI Car Loan — Delay in sanctioning the car loan

I had submitted a car loan application of 1.5 lacs on 25th July 2009 at the SBI, Saket Branch but the loan has not been sanctioned till date. Other banks process the application within 3-4 days but SBI has already taken more than 3 weeks and I have not heard from them. I have already submitted all my papers with desired proofs and am not sure why there should be such a long delay in processing the application. While SBI has always been my preferred Bank, this experience is becoming quite painful. Look forward to SBI's higher official intervention and support in getting my loan application processed faster.
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Aug 14, 2020
Complaint marked as Resolved 
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Same is the case with me.Applied for it in last week of July and still not sanctioned(although all necessary documents were submitted by me). I have complained on-line also but even they dont bother to reply..And private banks guarantee the sanction of loans within 48 hours. No wonder why govt banks are considered the worst. SBI advertises by calling itself the largest bank of India.It should add the adjective WORST also to it..
I had borrowed a car loan of Rs. 290000/- on 30.12.2008 @12% on reducing balance per month. My EMI of Rs. 6450/- has commenced from 30.01.2009 which is being regularly paid. Recently, a new scheme has been introduced by SBI Ezee Car Loan in which the rate of interest for 1st yr is 8% and 10% from 2nd yr onwards. I wanted to switch over to this scheme. However, the bank authorities said that this scheme is for new customer and I am not eligible to switch over in this scheme. I am a very old customer of SBI since 1988 and it was expected that I will be benefitted under the Ezee Car Loan scheme introduced by SBI. Why the existing customers who have already availed car loans before the introduction of this scheme are deprived to take the benefit of this scheme. I expect a positive reply. My account is maintained at SBI Dehu Road Br. PUNE- 412 101.
I had started procedure for application for the car loan @20 days before Dussera (28th Sep09) and expecting that loan would be available for getting car on 28th Sep'09 ( On the day of Dushera ) but due to some query it was not happened well and finally i submitted docs whatever they told afterwards also submitted on 30th sep'09 and but till date i haven't got loan.

Always there was some query regarding signature, bank statement, less income etc. when i made a call from myself. Sometime query like credit card payment not clear for about Rs.800 only and then i gave the credit card statement having Rs.400 credit til last year 2008 so there was no due for credit card.

I have called many times but never call got from the officer for any query and this way also this is still happening late.

There is no system like tracking whether my loan has been sanctioned or not within specified time.

Please revert back me with favourable reply.

My details are as under :

Vishnu Chandrakantbhai Panchal
Loan Applied at : SBI Branch 10189 ( Essar Oil Ltd) Khambhalia Branch, Jamnagar.
Gujarat
"SBI are gods of loan sanctioning and we are their followers. I want to thank SBI (St Marks road Branch, Bangalore) for accepting my request and sanctioning the loan. However the main god had transformed himself into utsava murthy and gave me the appointment only after he transformed himself back. The Dwara palaka (watchman) was very careful in letting me in, he was absolutely right in suspecting me for a terrorist."- I was humiliated and treated like a terrorist at the entrance. I was not allowed to get in. They think they are doin us a favour by granting loans. They have no concern for customer needs whatsoever. This is the Mission and Vision statement of State Bank of India.

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