[Resolved]  Sbi Card - Ge Gold Credit Card — Unethical way of doing business and cheating the customer

I have SBI Card - GE gold Credit Card. In the month of Sept-07 the company representative gave me an offer of personal loan with the condition that along with my monthly credit card statement I can pay more than the EMI of my loan. I checked with the representative twice and thrice and on confirmation i availed the loan. Now I wanted to pay the bill and had some more fund available so i checked with the credit card company about the transaction. The shocking answer which i received was i cannot pay more than the EMI amount and if i have to pay more than i have to pay at one go including the foreclosure charges.
I had requested them to reduce my EMI from 48 months to 10 -12 months as do not want any burden to pay for such a long tenure.

But I am getting the generic email that you loan is for 48 months and we are sorry for the inconvenience caused.

I have written to the bank about unethical way of doing business and cheating the customer. I am writing to consumer forum only to safeguard other people. The other reason of writing is to communicate how GE and SBI doing the business and making money.

I am not sure whether I will get justice, but as citizen I thought other people should be sounded and made cautious about the new way getting cheated from bank and credit card companies.

Best regards,
Lalit Kandpal