[Resolved]  Sbi Credit And Payments Pvt Ltd Gurgaon — sbi credit card

Address:

Dharwad, Karnataka

ATTENTION TO ALL SBI CARD USERS,

I AM SUNITA G KULKARNI, DHARWAD USED SBI CREDIT CARD FOR 7 YEARS. MADE TRANACTIONS AND PAYMENTS PROMPTLY, BY ASKING OUR MONTHLY DUE AND OUTSTANDING TO CALL CENTRE GURGAON. BECAUSE THEY NEVER SENDS MONTHLY BILLS REGULARLY INSPITE OUR SEVERAL REQUESTS.

IN AUGUST 11 WE MADE TRANACTIONS AND MADE PAYMENTS, AND IN ROUTINE COURSE 9N SEPTEMBER 3RD WE ASKED OUR MINIMUM DUE AND OUTSTANDING, THEY GAVE INFO. BUT THEIR INFO WAS WRONG AS PER OUR PAYMENTS, WE SURPRISED WITH THEIR WORDINGS THAT "YOU NEED NOT PAY ANY THING WE HAVE RECEIVED EXCESS PAYMENTS FROM YOUR END." HOW IT IS POSSIBLE ? NEXT DAY ONWARDS WE SENT MAILS THAT "THERE IS DISCRIPANCY IN OUR ACCOUNT OR IN GENERATING THE BILL." IN RESPONSE TO OUR MAILS THEIR REPLY WAS NO DISCRIPANCY IN YOUR ACCOUNT, WE HAVE RECEIVED YOUR PAYMENTS INTIME. BUT WE ARE NOT SATISFIED. WE SENT MAILS TO HIGHER AUTHORITY ABOUT DISCRIPANCY IN OUR ACCOUNT PLEASE CHEACK AND SETRIGHT, BECAUSE DUE TO YOUR NEGLIGENCY WE HAVE NO BILL IN OUR HAND TO TELL YOU WHAT IS THE DICRIPANCY ? BUT THEY NEGLECTED TO FIND THE DICRIPANCY. AND NOT SENT HARD COPIES.

ALL OF A SUDDEN ON JAN 21 2012 RECEIVED CALL FROM GURGAON OFFICE AND TOLD THAT "DUE TO SBI MISTAKE WE HAVE GIVEN YOU DOUBLE CREDIT TO YOUR ACCOUNT, WE ARE VERY SORRY, TOTAL AMONT IS 165500 NOW THIS AMOUNT WE ARE DEBITING TO YOUR ACCOUNT, YOU PLEASE PAY OFF BEORE FEB 22 2012.


DEAR SBI CREDIT CARD USERS, PLEASE SEE HOW SBI STAFF SHOWING IRRESPONSILE IN THEIR DUTIES. INSPITE OF OUR MAILS THEY NEGLECTED AND NOW ASKED ME TO PAY HUGE AMOUNT. HOW IT IS POSSIBLE BY A COMMAN MAN ?

THEIR NEXT STEP IS CALLING AND SENDING MESSAGES AND HARRASHING LIKE ANY THING. WE MADE COMPLAINT TO "SBI CARD CARE" BUT THEY ARE PART OF THESE CHEATERS. ONLY ONE SENTENCE REPLY RECEIVING TO OUR EVERY MAIL THAT " WE ARE LOOKING INTO MATTER SHORTLY WE WILL BE IN TOUCH WITH YOU." BUT TILL TODAY THEY NEVER ASKED ANY INFO FROM US OR NOT TAKEN ANY ACTION.

LODGE COMPLAINT BEFORE RBI OMBUDSMAN BANGALORE, PUBLIC GREVINCES DEPT NEWDELHI,
AND CREDIT CARD ASSOCIATION BANGALORE WITH ALL DOCUMENTS. BUT THEY NEED TIME TO SOLVE. BUT SBI HARRAHMENT IS CONTINUING. WHAT TO DO ?

DUE TO THEIR HARRASHMENT WE DECIDED TO PAY OFF. AND ENQUIRED PROCEDURE TO CLOSE ALL ON ONE TIME BASE. THEIR REPLY WAS FIRST YOU SEND DD THEN WE WILL CLOSE THE CARD AFTER 90 DAYS, CALL CENTRE ANOTHER PERSON TOLD SAME DAY WE WILL CLOSE AND SEND YOU NOC, ANOTHER PERSON TOLD 60 DAYS NO BODY KNOWS IN CALL CENTRE.

WE ASKED IF WE COME THERE, CAN YOU CLOSE IN 1 OR 2 DAYS. ITS NOT POSSIBLE. " IN ONE DAY WITHOUT OUR INTIMATION, CONSENT, DEBITTING OF 165500 IS POSSIBLE " BUT ON PAYMENT OF SAME AMOUNT THEY NEED 90 DAYS. WHO KNOWS AFTER PAYMENT WHAT OTHER CHARGES THEY WILL CHARGE ? WHAT GURRANTEE THEY WILL NOT CHARGE FURTHER ?

WHAT TO DO ? HOW TO DO ? BE CAREFULL OF SBI CREDIT CARD SERVICES.

DEAR READERS I WELCOME YOUR SUGGESATIONS. TO MY MAIL [protected]@gmail.com

sunita gururaj kulkarni
dharwad karnataka