[Resolved]  SBI Debit Card — Deduction of amount due to Server Problem

I tried to make the payment on a purchase of Rs.2730 through my SBI Debit Card on 26.4.2009 but the card was not accepted by the Card Machine. Then alternatively I made the payment using my Citibank Credit Card which was accepted and receipt received by me. However, after two days, when I took my Mini Statement from SBI ATM Counter, an amount of Rs.2730/- was shown as debited against purchase on 26.4.2009. I again went to the shop, and checked and verified their entries. They have shown me all receipts on that day, and only one entry is shown against the payment. I have submitted a written application to the Manager (Operations) of SBI Branch at Pushp Bhavan on 5.5.09 asking for the details of the debited amount. Since I have not made any payment through the Debit Card, it is requested that the amount of Rs.2730 may be credited in my account. If any payment has already been made by SBI Bank, the details of the payment may please be intimated to me, i.e. to whom it was paid, etc.
since it is already about six months since I am yet to receive a reply on this complaint. Neither the amount of Rs.2730 refunded to me.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir,
Iam Ch.Murthyraju from Hyderabad.


My A/C - [protected].
I want to netbanking facility and i want to know the process.


Regards
Ch.Murthyraju,
Cont:[protected].

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