[Resolved]  SBI Debit Card — refund the money of rs.2000 which were got into ATM machine

Hello

It is not clear whether the money was provided by the ATM but you forgot to take it, or whether the money was never provided but your account was debited. It is also not clear whether the ATM was of SBI or some other bank.


If the money was forgotten, it is very difficult to make a suggestion


If the money did not come out of the ATM:

I work for Union Bank of India, but would like to make a suggestion based on my experience

Please give the request in writing at your base branch ie where you have your account from which money has been withdrawn.

As per RBIs instructions SBI has to refund the money to you anyway at the end of 12 days from your complaint, or Rs 100 per day penalty thereafter, unless they deny the error. Please include this point in your complaint

Also please DO NOT give details of your account on the internet, for the safety and security of your account

Regards

Swell

Dear Sir,

On 20th April'10 between 1400 to 14200hrs I operated IOB ATM machine at Bansathali Vidyapith, Bansathali, Rajasthan. My daughter operated machine for withdrawing Rs.3000/- but machine confirmed transaction completed without actually dispensing amount withdrawn. My SBI Saving Bank account No is [protected].
.
You are requested to transfer same amount to my account since transaction had error due to machine malfunctioning.

Thanking You,
Yours Sincerely,


R.K.Sharma
35, Sehkari Nagar,
Near Ansal's Avantika,
Ghaziabad - 201 001

Contact # [protected]