[Resolved] SBI Mobile Banking — application not synchronizing

 
20 Reviews
Saram, Puducherry, India
 issacqui
I have been using the Mobile banking regularly. But suddenly from yesterday I can’t use it. The application is logging in and asks for the options, but no options like balance enquiry, mobile topup, fund transfer etc works it simply replies to synchronize the application stating the code 904. I tried synchronize also by going to settings > synchronize > get key and entering it but it does not work. Kindly clarify what to do please.
Complaint marked as Resolved 
santhosh kumar VANGA's response, Jun 13, 2015
I HAVE SAME PROBLEM
Complaint comments  19 Comments     Updated: Share0Tweet0

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i have got the solution, just do what i have did to myself... just put 0 in (settings, synchronize, enter key, ) and press + in (select difference key and press options, and press ok...you will be happy to use it again.
I have been using the Mobile banking regularly. But suddenly from yesterday I can’t use it. The application is logging in and asks for the options, but no options like balance enquiry, mobile topup, fund transfer etc works it simply replies to synchronize the application stating the code +241242. I tried synchronize also by going to settings > synchronize > get key and entering it but it does not work. Kindly clarify what to do please.
I have also like this problem. Plz help me
I am too facing the same problem...i have also tried to contact SBI customer care but failed...I anybody got it fixed please reply here...
Hi guys, i have faced the same problem and solved it by reseting the application.
you can just enter into options and deregister the application as the application is not synchronized with the SBI it will not deregister your
application it will simply reset it. After reseting synchronize the application by settings > synchronize > get key and input the received sync number with + or -.

Hope this solution will help you people also.. :)
Thanks anillucky2008.
that solved the problem for me too..
Recently I changed my mobile. Hence when I installed the sbi freedom app it didnt work and showed me to synchronise the app. I proceeded by get key and then by putting the key and followed by ok option. But still it is not synchronised. Please help...
I too have the same problem what to do ?
I have been using the Mobile banking regularly. But suddenly from yesterday I can’t use it. The application is logging in and asks for the options, but no options like balance enquiry, mobile topup, fund transfer etc works it simply replies to synchronize the application stating the code +7440136
. I tried synchronize also by going to settings > synchronize > get key and entering it but it does not work. Kindly clarify what to do please.
Thanks anillucky2008.
that solved the problem for me too..
Same problem of synchronization has happen with me. but solved with help by anillucky. thank you so much dear.
anilucky2008 thank you my friend you solved my problem...:)
i have de registered the account as i was getting the same problem, but after de registering i am getting option to enter the user id and after that i am getting the option for MPIN and after that i am getting the same error and again it is going to same page to enter the user id again.
I am also getting the same error as Abrarshah111
Thanks alot anilucky2008... :)
thank you anilu
cky2008
i have same problem
my mobile is samsung gs7582
Guys i too got the synchronization problem. But i solved it. These problems has two reasons first one is . because of your mobile time . check your date time and format are correct or not. If not correct them the problem will be solved. If not solved it will be because of server is receving multiple msgs at a time from your app. So got settings and then synchronization and their use option get key. You will get a key so type that key at enter key and your problem will be solved
What's New in Version 1.3.10
PLEASE DELETE AND REINSTALL THE APPLICATION.
GO TO 'Settings > Manage Payee > Fetch All Details' after installing the application.

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