[Resolved] SBI Mutual Fund — No folio, poor customer service

[Resolved] SBI Mutual Fund — No folio, poor customer service

A Anand from Ernakulam, Kerala

I have had investments in SBI mutual funds but no folio number till now. I did the investment online and since it did not show up on their system had to call up customer service. They only raised a complaint and asked to call back in 5-6 days. Then mysteriously after 3 days I receive email from SBI stating payment was successful. Next I submitted all documents to CAMs and there is no response. I call up customer service and they again raise a complaint. Then again there is email from CAMS that the folio has been allotted. No when I request for customer id there is no response from SBI. I have no paperwork sent to me for my documentation. This is extremely poor service and am now regretting investing with them. Service is done only when someone calls or raises complaint but even then there is no guarantee that this will be done. Was this information helpful? No (0) Yes (1)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Yaswant kumar

from Delhi, Delhi

Very poor customer service and not sending statement properly

naresh sharma

This has reference to the SBI MAGNUM TAX GAIN FUND Tax

Saver Dividend which I have purchased on January 07 through

CITIBANK Saving Account Cheque No:- 64680 for Rs.15000/-

which got cleared on 15/01/2007.
Still I have not received any statement and Folio Number.
I just got dividned from Sbi Mutual fund for Rs 1028.93 credited

to my account...info as follows>CORP.TRF. UTR

[protected] TRF FROM SBI MF -REDEMPTION AC SBIDIV

[protected]...Please provide the details of my acount i.e

customer Id and Folio number and the Statement of

account.Earlier action would be highly solicitated

Sudhanshu Kanaujia

from Delhi, Delhi

Sir,
This has reference to the SBI MAGNUM TAX GAIN GROWTH FUND. I have purchased the units of Rs. 25000/- on March 2008. Still I have not received any statement and Folio Number.

PraveenIAF

from Rupnagar, Punjab

Yes, I totally agree with his complaint. Even I am facing the same problem. I had invested 49, 000 in SBI Magnum Tasgain fund. But havn't received any documents or folio number till date. I keep contacting the Branch and the concerned person, and he keeps telling me we will send you a mail. But not reacted till date. And now he never picks up my call. But I was stunned to see when my account was credited with 4, 800 in the first week of this month with reference CMP3706973 SBIMF 12175221 SBIDIV[protected]. Can anyone tell me what does this mean.

daman garg

from Maler Kotla, Punjab

i daman garg had invested Rs. 47000-00 on dated 6.6.2007 wide dd no. 001168 / 6.6.2007 Payable at sbop chd. under u r scheme SBI INFRASTRUCTURE FUND - SERIES 1 wide application no. I 0783504 But till date i have not recived any account statement from u r side My email Address is [protected]@yahoo.com Please send my a/c statement at my email address

susarla srinivasa rao

from Hyderabad, Telangana

we had two S.B.I. Mid Cap fund-D accounts with filo Nos. 5130424 &5130425 and 2500 units each I have not received any warrants for the last 3 years basing on your information card I traied to check any unclaimed warrants on the above 2 accounts but the very site was not found. hence i request you sir to please intimate me is there any unclaimed warrants to the above to accounts if so please send us at an early date.
thanking your,
srinivasarao.susarla & bhaskara rao susarla.
email: [protected]@yahoo.com.