[Resolved]  SBI, New Delhi — irresponsible and very poor service

Address:South Delhi, Delhi

Dear Sir/ Madam,
I am very sad to complain about harassment of customer by our leading nationalized bank "State Bank Of India". I had to make Demand Draft in urgent so i went to SBI , Saket, New Delhi on oct 8, 2011. There they said that they didn't make Demand Draft by cash. I asked for reason , they said it is just as they didn't. I talked to manager, but i got very absurd and irresponsible response without proper reason and ultimately they did not make my demand draft and the gave response as if i am begging .
Two things i just want to point out - 1) SBI is having lots of faith among Indian citizens and most o[censored]s (like me also) have their account in SBI, but if someone gets this type of response in urgency then how government can expect people to adhere to nationalized banks rather choosing private banks.
2) Recently SBI got poor Moody's ratings , so is it not the responsibility of bank officials to strengthen bank in all respect rather than annoying its customer and general public just because of their sluggish working style?
I am very much hopeful that a proper attention will be paid towards this.
Thanking you.
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Aug 13, 2020
Complaint marked as Resolved 
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DemandDraft — PoorService

we submit DD 511893 value rupees 40260/- & DD 511894 Value Rupees 35000/-, Payble At SBI-Tundla ADB(5892) on 07/10/08. when i inquired about the collection on date 07/11/08. the bank staff told me that ur collection required 20days more & not explain the clear Pics to me. I know RBI instruction for outstation collection time not more 15days, I m not Satisfied the working & Behaviour of ICICI Firozabad Branch. I hope that ICICI will provide Interest on uncleared amount for the delay period.

Thanking You
SBI employee treat public like this way only...because they know that they are government servant and the normal public can not do anything to them. They feel that their job is very much secure and the complaints against them will have no effect to them.
next time if they say or refuse something of this sort, ask them to give their refusal in writing.. they will refuse initially but do not back off !! i also had no good exp in SBI saket but when i insisted for the same repeatedly they did my work.
SBI Saket branch is very bad... I provide private security service to SBI Saket branch. The Security officer who oversees our appointment & functioning charges monthly bribe equivalent to half the salary we pay to security guard... We do not deduct PF etc because of this, and even then the clerks working in the branch abuse our guards, making them run errands...
Even payment by Bank is not done in time, and they take cut of 10 % for making DD for our payment
I have recorded conversation proof of bribe paid to SBI officers and my security guard will also testify to this

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