[Resolved]  SBI RACPC Pune — No explanation regarding the procedures

Address:

Pune, Maharashtra

Myself Gaurav Maithil and my brother Paritosh Maithil have taken a home loan in the month of june 2010. I have paying the interest religiously since last 3 months ,nothing has been explained to me regarding the scheme that has been given to me and no proper procedure has been explained to me and my brother which is to be done as soon as the loan is sanctioned. we have our job and various important works as well and we cannot come to the bank everyday to find out all these, 2 weeks back SBI has used one of post dated cheques (of ICICI) given by me, for the insurance purpose, prior doing this they have not informed me, due to insufficient money in the account i had to pay the penalty to ICICI, i need a justification regarding who should be held responsible for this insult that i have to bear.
There is lack communication from bank staff.
Since the beginning the sanction of the loan had been delayed and simple reason for this is nothing but the responsible staff either being on leave or mere carelessness.
I hope to get a reply for all this as soon as possible or else i might have to take a further step against the personnels
Thank you.