Dear Sir/Mam,
I am Himangshu Agarwal, writing on behalf of my father Mr. Ramesh Agarwal.
He is carrying an SBI Credit Card, but due to some reason he could not pay his dues in time. They asked him about the settlement, & when he agreed, they were suppose to give us a settlement letter within 7 days which they did not give till next one month due to which he did not deposit money in his account for cheque clearance & that cheque got bounced.
Then in last two months they asked for Rs. 8, 000.00 per month as settled/agreed amount, now only Rs.4, 000 left. Last month when he asked about clearance letter, they told we will get it after paying the last installment. Now in this month when SBI people called up for Rs. 4, 000, & when my father asked them about that letter, now they are saying that settlement has been canceled as it has already crossed 3 months. Then how they could ask for 16, 000 in last two months as settlement amount.
Now repeatedly they are calling, everyday. Although every day I am giving the same reply that he is out of station & will be back after 10 days. They are calling 3-4 times a day. Please look into the matter as soon as possible. I am ready to my balance Rs. 4, 000 but I should get my clearance letter.
Thanking You.
Himangshu Agarwal
Guwahati
+91 [protected]
Aug 14, 2020
Complaint marked as Resolved