[Resolved]  Shopping. Rediff.com — cheating by rediff

Address:Tamil Nadu

Hi

I recd a vaccume cleaner through my order no 6384308.I found that the entire piece is a DUD.Its was like a
childerns play item.The machine was noot working .I called up the call center and informed the same and aske dfor a replacement .I was made to understand that somebody will call me after several calls,i was told to ladge a complaint to customer care by email.I worte back and i got a revert that they will resolve the issue ,and i get a revert after a couple of days that the mandatory 7 days.

Iam really suprised that a firm of such reputr is sending such defective machines an fleecing customers.
even a roadisde shop is better.Iam not going to leave this and going to lodge a police complaint and complaint in consumer court
Pl immediately replace the same ASAP
Regards

kUMAR

[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I odered cannon digital camera(Canon Digital Camera A590 8.0MP & 4X Optical Zoom+ 2GB CARD+ POUCH + WARRANTY) worth ruppees 7569 INR through rediff shopping order number-5564644 on 30/08/09 and the lead time of the product as mention by rediff was 4 to 7 days. Today i have completed 17 days but still my camera has not been dispached to me and my payment mode was cleared on 31 st august 09. After every day follow up with rediff customer care i have not got any response and they always gave me false commitment that your camera has been dispached as telephonic communication records are with me. I am still waiting a possitive response from rediff.
I have launched many complaints but not got a response (complaint number[protected],[protected],[protected]. Please help in this regards as i am getting mental harrasment by rediff shopping.
Dear Sir,

I Placed a order on dated[protected] against ipad.(clipexpand_adt: clip on mp3 player -16 GB expandable with 8 GB Expandable.
Its transaction No. is 17003770. Dispatch by courier Aramex POD No. -[protected]. Ref. No.[protected]. Approved on same date.
Order no. - 6272069. Order Thru Rediff.com. I have received this courier packet today. Seel was properly packet.

But After open this packet i found that its enclosed a single ipad but i placed order for three ipad.
its may be mistake by your side. remember i have receive bill against 3 ipad but i get a single ipad.
i am your regular customer you can't do with me like that.

its my request to you please release remain 2 ipad as soon as possible. your immediate action will be appreciable.
i have made already all payment rs. 755. please check your side this mistake. i am written you this complaint with confident.
when i have open packet then immediate make contact to your cell but cell was switch off later i was make to contact on
landlines number but no body answered. so, i am write you mail.

please contact me back. and provide me my 2 ipad according to order.
its really poor service given by you. i am your regular customer you can't do with me likr that.
i have already complaint to vendor but i have not get any response.

i am requesting to rediff shoping team please release my remain ipad.
provide me as soon as possible or return back my money with cost & shiping charges of 2 ipad.
don't take lightly i am really hurt. please contact me on my mail id or cell number.


Regads,
Akbar Ansari,
skm power solution
plot no.- 7 krishna nagar industrial area,
near shree ji dharam kanta,
opp. sector - 25 ballabgarh
faridabad haryana 121004
mobile - [protected]

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