Sify — Problem in internet accessing

Address:

Pune, Maharashtra

in the month July i was having the problem of BB101 so called unable to reach sify server.So as usual contacted the ccc for help they sent a tech after 4day the tech told power cord on a switch was damaged. And they told that it requires a master tech to fix it and he is on vacation. I don't wanna mention the name of tech.But the thing is that they left it unattended for 17 day even after continuous call to ccc. But the things comes out a bit fishy when contacted at Pune's head office they told that there was some issues with the owner of the building where the switch was placed.
And on 30th of August they gave me connection from another building & told me to pay for the current month
and the extension will be given for the disconnection & accordingly i paid the amount. But after 3-4 days when contacted to ccc they told that there back-end team had found some sessions during my disconnection period. SO i gave them the number & name of the person who took care of my disconnection.Still they refused to provide any extension...
AND now in this month i.e DEC 2012 again the same prob since DEC 9th till date.here the only difference is i can get the connection from 8am to 9pm evening when contacted to the local help desk he told that the Ethernet cable was cut and kept aside now every one can imagine how retards are there in sify.. this time iam specially concerned with the Area in-charge MUDASSIR Contact number:[protected] And he also says that he doesn't have man power to deal with it....