[Resolved] Snapdeal — Order not delivered

adilmumbai

from Delhi, Delhi

Address:

Thane, Maharashtra

I online purchsed maxima watch (699/-) from snapdeal.com on 13-jan-2012.
My order/payment was confirmed.
I received e-mail from snapdeal.com, stating that my order is shipped and will be delivered by 20-jan-2012.
They have given AWB number for courier. But that number is bogus number as I tried to track my shipment using online track facility (bluedart courier).
I emailed them 3-4 times but I got replied just once for my first mail. They told me to wait for 24-48 hrs.
Now as 10 days gone I called to their so called 24 hrs helpline number, but their representative told me that as server is down he can not tell anything about my order and he refuses to register my complaint also.

Now I emailed them once again.
I am raising this issue here in consumercomplaint site so that all people should know about this fraud website snapdeal.com.

Please don't buy anything from snapdeal.com.
They are looters..... They don't listen to you as they are dumb.

Thanks and be safe from snapdeal.com.

Adil Quraishi

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Aug 13, 2020

Complaint marked as Resolved

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Comments

nitinjain18383

from Noida, Uttar Pradesh

HI,

I am looking for your help on order delivery which i ordered on 20th march, 2013 online shopping company "SNAPDEAL".
earlier they mentioned that product will be delivered by 25th March, but still product has not delivered also main concern for which i want to raise this complaint against them is that I am not able to trace order delivery details and while checking status on website it just shows below message for the last 5 days.
"Product has been handed over to courier. Please check for tracking details after 12 hours."Est. Delivery Date: Mar 25, 2013"

Order detail:[protected]
Order Date:[protected]:11:31

Also, when calling them 3 times and asked to raise complaint against the same they always mention that even they are not able to trace to delivery from bluedart courier service. and it will be delivered within next 2 days latest they mentioned product will be delivered by 1st april earlier they mention product will be delivered by 26th march and then 28th march.

Also no update on complaints which i raised with snapdeal and every time they raise new complaint and dont provide any update via mail/call/sms.

Looking for your help on this matter.

Thanks and Regards
Nitin Jain

SANJAY URIKOTH

from Pune, Maharashtra

Hi,

I am Sanjay Urikoth. My order no is[protected].

I had ordered a book from Snapdeal. According to the tracking website the consignment had reached Pune on 10th of April, but still it has not been delivered to me. I have tried the SO CALLED courier service (Delhivery) contact number several times but it is NOT RESPONDING . Snapdeal customer number is also not responding, (one of the worst customer service I ever seen)
I thought of collecting my courier from their office, but they are non-existent. Even Just Dial cannot trace or locate them.I think that they are fake...

I request you to cancel my order and credit my money to my account.

I lost trust in SNAPDEAL and I will never do online shopping through this website.

Thanks for reading my complaint and I request you to return the money as soon as possible.

Sanjay

jaswi80

from New Delhi, Delhi

Dear Autority,

I placed an order on SnapDeal [order details No.: [protected]] on 16-Jun-2013, they confirmed to deliver it on 19th but did not and said that will deliver in next 3 days. Those 3 days have been over and I have not got the delivery I have already paid the money through net banking and there is no status update from SnapDeal.com. I had other sites where same product was available but I chose SnapDeal but I am not in any position to buy from anywhere else because nobody is confirming me the Order Status. It is still pending. Please look into this matter and take necessary action.

Thanks,
Jaswinder.
Ph. [protected]
[protected]@rediffmail.com