[Resolved]  Snapdeal — Non Delivery of Goods

Address:Mumbai City, Maharashtra

Order Number:[protected]

I had placed an order with Snapdeal on May 5 ,2013, for Zebronics SPK-SW3500RUCF 2.1 Speaker for Rs. 1749.

I have got email from Snapdeal.com regarding that delivery shall be done by May 10, 2013.

With repeated follow up with Snapdeal Executive via Tel-com on +[protected] and written mail to [protected]@snapdeal.com they inform me case is forwarded to the concerned department and they will revert back to you in 24 Hrs its has been more than 48 hours i didn't received any call back from them.

I had Talk with Imran on May 21 ,2013 at 12.300 pm who also told me our case was forwarded to Concerned Department and all [censored]s talks such as wait for one days etc.


Dear Sir/Madam, request you take the Appropriate Action against Snapdeal.com so that we can protect many of Consumers of Begin getting Fraud ed.

Snapdeal.com is a Fraud don't buy any thing.
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Aug 13, 2020
Complaint marked as Resolved 
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DO NOT BUY ON SNAPDEAL

SNAPDEAL is worst at customer service. No one should order from snapdeal. Even though flipkart is bit costly but they have efficient after sales service. DO NOT BUY ON SNAPDEAL...

I ordered one Sony Xperia L phone from Snapdeal.com and it was delivered on time in 3 days on Delivered on Wed May 15 2013. But when i used it had issues and wont work fine. I asked for its replacement and then they said you need to send it to an address on your own. After some argument they said we will get it picked via BlueDart and share the AWB number. No one has picked it till now and its 7 days already. Snapdeal is worst. I really feel as if i had a mistake. There customer service is poor. Calling them is a nightmare and no picks the call. No one called back on my online complaint to share the status.

Please get my phone replaced at the earliest. This is frustrating experience.

Order No. :[protected]
[Snapdeal Support] Re: Sony Xperia L (ticket #2125698)
They are sending fake offer to the customer, if we use the discount offer, such product they are not delivering. If they deliver less discounted product also, but the "product are either of very poor quality or damaged one".

They send offer coupons customer and make them browse the products. If customer place third class but costly product, then they will deliver product bought with that discount coupon, else they will simply cancel given some hopeless reason.

I have received a coupon of Rs.500/- from snapdeal.com on[protected]offer was valid till[protected].
I have placed the "Intex Neo Smart mobile phone" Order[protected] using this coupon (Order No. : [protected])
Order status was in progress till 19th and when i checked at the night 10.30 P.M. it was showing "Cancelled"

the same thing happened with most of my such order on Snapdeal.

I would like to introduce the team, who are master minded behind this Fraud play with customers.
http://www.snapdeal.com/info/team

Big alert to consumers!!! AVOID SNAP DEAL!!! Learn from other mistake..Not necessary you do mistake and learn.

I have placed an order for a product. Expected delivery date promised by Snap deal was on 16th March 2015. However this has not been delivered yet. Despite making several complains and escalations there is no resolution I could sort. This is an unquestionable doubts of professionalism the company lacks in Servicing the client.

Please note the below details: -

Snap deal order no: [protected].

Courier delivery was expected from Go Javas courier. Tracking number is UNISNPP 1062370.

Best Regards

Shyam Shankar

[protected]
I have purchased one mobile online from Snapdeal order id is [protected] on 29th April 2015. They promised me to deliver the same by 4-5 working days.On 5th May I asked them about my order and they told me it is under process n gave me a complain number[protected].Again I called on 11th May n they gave me complain number as 01031305. They are not taking this deal seriously.i have paid the amount already. Their mobile number is [protected]. Their email address is [protected]@snapdeal.com
Please do the needful

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