Sony — Gift not Received

robin.loona

from Chandigarh, Chandigarh

Address:

Bathinda, Punjab

I Rashamdeep Loona R/o Bathinda punjab purchased a LCD 32" of sony from authorised dealer M/s Ravi Enterprises. I got a coupon with the LCD and i won the 3rd prize on that coupon. i was informed through mail and call through sony india. they demanded some documents and i provided the same within the given time.but i did not received said gift from last 2 month. i am regularly in touched with the customer care of sony india but i m not getting any solution from them.. kindly help me if you can... my mail id is robin.[protected]@gmail.com and contact no is [protected]

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Comments

robin.loona

from Chandigarh, Chandigarh

Dear Sir/Madam

yes i got my gift thanks a lot for this.

but if we talk about your service then i want to tell you about my experience with sony.

i was in touch of your team i. e Customer care on [protected] your regional office chandigarh, your local dealer, your local territory manager and at sony india mail id from 25 feb to till last. but no solution provided by any of you team. So in the end i have to take the help of this site and my personal advocate. i have all the recordings whenever i had talked to you executive but they all were unable to give me a solution. finally when i updated my complaint on this site and also when i told your executive that now i am going to file a complaint in consumer court against you then within a week i got my gift.

i was the permanent customer of your exclusive sony dealer of bathinda. i always preferred to buy sony products but now i will think a lots of time before buying sony products.

Thanks & Regards

Rashamdeep Loona
Bathinda-151001