Address: | East Singhbhum, Jharkhand |
Hi My name is Atul Kumar Sona. I made a complaint to M/s Fortune, sony service center situated in baradwari, jamshedpur on 5th September 2012 for a problem I was facing with my TV. My complain number was 1171831. These guys said, somebody will visit my home or will call me in 48 hours. Its 12th September 2012 today and till now nobody came or called me. I have called Sony helpline so many times and they just speak whatever is written on their computer screen i.e. my apologizes and we understand your problem or i have ordered for your part but wrong part was come so i once again placed your order. Today when I called them, they straight away said they want some more days. So I just want to tell people, whosoever wants to buy Sony product in future - please be aware they nobody will respond to your problems or concerns if you have in future for any sony product you will buy. Was this information helpful? |
Hope your concerns are resolved now. For further communication on this issue, please get in touch with our service team at our official toll-free no.[protected] or write to us at sonyindia.[protected]@ap.sony.com
Regards,
Sony India Team