[Resolved]  Sony Bravia Ex520 LED TV — manufacturing defect in TV set

Address:

Bokaro, Jharkhand

I have purchased a 40' led tv model no.40EX520 s.no.2450479 on
11.10.2011 from CITICO, City Center, Sector IV, B.S .City. on the day
of installation itself,a problem was detected. There is a power
leakage in the set. the engineer said that it is happening due to some
manufacturing defect in the set. Both the dealer and the service
center people have agreed to replace the set with a new piece. but I
regret to inform you that . more than one month has passed, but my
repeated pleas have fallen into deaf ears. now they are even not
lifting my phone. Sir , I purchased this set deeming it to be the
best brand, but my confidence has shattered Now we are scared of
touching any of the peripherals of tv fearing electrocution. I,
therefore, request you to intervene into the matter and make
arrangements to replace my set as the defect is persisting from the
date of purchase.
Hoping an early response from your end.
Yours ,
A. K. Chandrashekhar
Q. No. C- 25
Chandrapura,
Dist. Bokaro
Jharkhand.
phone:[protected]