[Resolved]  Sony Bravia LCD — Panel cost too high

Address:

South 24 Parganas, West Bengal

We bought a Sony Bravia LCD in 2008 . after a few months of installation we found that the colours were going vivid. we logged a service call, the person who attended the call adjusted the colours for us and said there was some problem with colous and he had repaired the same and there shall be no problem in the future,at the same moment we asked him to replace the LCD as it was a month older than. But it was unheard .

But again the same problem appeared again, last we had gone for a holiday for a few days , once we were back we found the colours in our LCD TV had again gone vivid.

we logged a service call, the person who attended the call said that there must be some problem in the system board ,he would take the TV and check the problem at the service centre.

I asked him for the day to decide the next step.But to our amaze the very next day we found the pictures in our LCD had no colours in it ,it showing as a flim negative would show.

We called the service centre and asked them to take the LCD (Tekno Plaza-Garia br) for a repair,and the very next day i get a call from the service centre saying that the LCD panel had defaulted and needs to be replaced which will cost us a min of Rs 12000 to Rs 13000.

Why should i pay such an amount of cost.?

WHY SHOULD WE PURCHASE A SONY BRAVIA LCD TV ? if we have to get spend such a big amt on its parts replacement .

SORRY FORGOT to mention , the PANEL that they shall REPLACE will NOT be supported by a Gurantee or a Warranty also.................................

What is the idea behind it? can somebody reply to this question.

I don't think consumers are fools ,but people buying SONY BRAVIA LCD'S ARE SURELY BEEN MADE FOOLS BY SONY.