[Resolved]  Sony Bravia Nx 500 32" — DEAD PIXEL

Address:

West Bengal

TO,
SONY INDIA.


DEAR SIR.

THIS IS WITH REF; TO THE LCD BRAVIA NX-500 WE HAVE PURCHASE FROM
FUNDAMENTAL ELECTONICS CALCUTTA ON 05.12.10.
THERE ARE DEAD PIXELS ON THE LCD PANEL (INSIDE THE GLASS)

AFTER INSTALATION I WAS NOT IN THE TOWN AND
WE HAVE NOTICED THE SAME IN THE 2ND OR THIRD WEEK AND
COMPLAIN THE SAME TO THE FUNDAMENTAL ELE. OVER PHONE
BUT NON OF YOUR TECHNICIAN CAME TO SOLVE THE PROBLEM

AGAIN ON 23TH OF JAN., I PERSONNALY GO TO THERE SHOWROOM
TO MAKE A COMPLAIN AND FINALLY OUR TECH. CAME ON 25 TH OF JAN.

NOW THEY ARE SAYING THAT THEY WILL TAKE A PICTURE OF THE PANEL AND
REPLACE THE PANEL ONLY, BUT I WANT TO REPLACE THE LCD.

THIS IS YOUR DUTY TO CHECK THE GOODS BEFORE FINAL DELIVERY FOR
ANY MANUFACTURING DEFECT.

SIR, IF I HAVE SPENT 40000.00 FOR BRAND SONY JUST BECAUSE OF YOUR
BRAND IMAGE AND QUALITY O[censored]R PRODUCTS, OTHER BRANDS WITH THE SAME
FEATURES ARE AVA. AT 28000.00 TO 30000.00 IN THE MARKET.

PLS DON'T BREAK OUR TRUST TO SONY.
PLS TREAT THIS MATTER AS URGENT AND REPLACE MY LCD OR ELSE I WANT MY MONEY BACK.


REGARDS,
RAHUL KHANDELWAL
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