[Resolved]  Sony Bravia — Panel Board requires a change within 15 Days!!!!!!!

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West Bengal

I'm Biswanath & i have purchased one Sony Bravia LCD on 30.09.2011 whose Model No. is KLV - 32BX320 IN5 & Serial No. is 7038321. But from 14.10.2011 one horizontal
very thin red line appears at the top of the screen. We call our dealer to check the problem. He said contact to Sony service center. I had complained to your service center via lodge no. 8444389. They send a service man & after checking he said that it 's Panel Board got a problem. Then he suggest that total Panel Board along with LCD screen have to be replace. Again we call our dealer to change the whole set. But he denied.
Then what is meant for a dealer? He has no responsibility. Only I, the buyer ( Sufferer) will contact the Manufacturer. What a business policy? This is only possible because we are living in a Third World Country. There are no strong law to protect us from being cheated.
A main part of the set required a change within 15 Days!!!!!!!
It's Shocking to us !
As an user, think what is our mental situation.
Then what is the difference between Sony & the rest of It's competitor???
I'm just asking you is that meant SONY Bravia to us?
What about it's Brand Value?
What are your Quality Control Department doing?
They release a defective piece set in the market not even checking it.