[Resolved]  Sony — ABOUT THERE RV22 MUSIC SYSTEM (LENSE)PROBLEM

DEAR SIR,

I HAVE PURCHASE A MUSIC SYSTEM OF SONY MODELNO.RV22.DATE ON .9/11/2004 FROM THIS DATE TO 17/11/2007 I HAD LENSE PROBLEM FOR SIX TIMES AND RECENTLY I HAVE PURCHASE NEW LENSE ON 17/11/2007 WHICH WAS FROM THERE MUMBAI OFFICE(SONY VEGA ELECTRONIC) AFTER CHANGING LENSE WITHIN ONE WEEK PROBLEM ARISE THEY SEND THERE PERSON TO REPAIR HE CHECK THE LENSE AND DONE SOMETHINGS IN THAT , AND AFTER TWO , THREE DAYS AGAIN PROBLEM THEY SEND OTHER PERSON HE ALSO CHECK AND DONE SOME SOLDING IN THAT NEW LENSE (2 TIMES) SAYS THAT IT WILL RUN NOW PROPERLY IF ANY PROBLEM WILL COME IN FUTURE WE WILL MAKE CHANGES OR TAKE THIS SYSTEM TO OUR REPARING CENTER TO CHECK WHOLE SYSTEM .

PLEASE HELP ME WHAT I DO I CANT UNDERSTAND BECAUSE SONY IS BIG COMPANY I CANT TAKE ANY MAJOR ACTION ON THIS COMPANY. HELP ME I AM TOTALLY UPSET WITH THERE SYSTEM WITHIN 1 OR 2 MONTHS I CANT CHANGE A LENSE ITS COST RS.2200/