I gave my SONY DCR-DVD405E camera to the service in Sahrayıcedit, İstanbul, Turkey, because I had some problems with it. ( It would stop working from time to time). After some 1.5 months, I was told that my camera got out of order completely. We offered an exchange. However, when I compared the prices of the machines they offered to exchange are 50-100 TL cheaper. Moreover, they told me that I could not pay it in installments. I happened to see that there are machines which could be purchased in 12 installments and beter than other brands.
Trusting the brand SONY, I bought my camera for 1800TL and now it became an electronic rubish. Incredible! To my surprize, they even offered to repair it for 400-500 Euros. Can you believe that on one hand they offer a new exchange for 650-700TL, on the other hand they say they can repair it for800-1000 TL. Now I can not help thinking that they want met o get rid of my camera. The efforts of the service workers could not save my machine which would work from time to time but after they had worked on it, it got rubish!
At the weekend I am going abroad on 9 day-holiday with my family and we need to have a camera. In this case, I must buy a new but different brand camera. I regret to say that all my trust for SONY has been ended.
PS: Although I wrote a letter to Sony Turkiye, I have not been replied.
Best regards
Dr. Erdoğan MAZMANOĞLU Was this information helpful? | 
Post your Comment