[Resolved]  Sony — fault in product

Address:

New Delhi, Delhi

Hi my name is vidit kharbanda - ([protected] - mobile no).
I bought a laptop in the month of september on[protected]. On october 20th i was having a problem in my laptop that is blue screen error so i went to sony service center and they are not beliving me for this they just told me we updated the driver now it fix, after 2 days again the same problem arise again i called them n went again they instal some driver n all and said it is fix now after 3 days again the same problem arise i called them they told me we will install the windows again non of them took me seriously and i went their after ten 0r fifteen days they install the windows in my system and said now its perfectly fine after 5 days again same problem arise not only this my touch pad(mouse pad) is not working this time again i went their they said we update the driver problem will resolve ok after 6 hours again same problem arise 2moro i went their again now when i shout their the manager came and said relax sir ill handle this case and i promise it will be fine this yime this is your last time still iam wating for their call from past 7 days what to do plz help me plz i want a new product from them instead of old one plz help me.
ADDRESS -- challanger computers ltd.
Sony Authorised Service Center
D-/5, Jail Road, Tilak Nagar, Delhi-110018

MY ADDRESS IS -- C-42, Street No-2, 3rd Floor, Mahendru Enclave, (Near Mehfil Banquet Hall), Delhi-110033.