[Resolved]  Sony Ericson K810i — camera button

Sony Ericson k810i — Improper response and service of sony ericsson service centre

Sir,
I have given my sony ericson K810i cell phone(model no.[protected]) for repair of my camera switch on 09/07/08 at"Tanuja Telecom, Shop No.2, Vishwakarma Bldg.no.5, Ambadi Road, Vasai Road(west), pin-401202" Which is official sony ericson service centre.
My cell is in warranty period.As today my phone is not yet repaired and no proper information in given to me when my phone will be delivered .I have been repeatedly visiting and calling the service centre but they are trying to avoid me
and are unable to give me proper answer when my cell will be repaired.I had even complained in their customer care twice but there was no proper response. I don't see any reason for the delay as mentioned in their
job sheet(i.e delay due to flood, storm, earthquake, emergency, war, civil war etc.)
I request u to kindly look into the matter and protect our rights as a consumer.

Sony Ericsson K810i — Service centre issue

I had purchased a cellphone of Sony Ericssion model no K810i from Planet M Store in Saket,New Delhi.As i had purchased this cell phone from Planet M they are giving me 1 year .additional waranty.But during very First year the camera of the cell stops working .i had given it in SonyService centre and they returned back after 15 days but after two days problem started once again so i had given it in PlanetM saket.Since 18 June 2009 but till date i have not received the phone the phone.Every time they are making false promise still i have received email from sony to replace the cell but all vain.

Sony Ericsson K810i — No service parts available

I have purchased K810i Sony Ericsson Mobile a months back. earlier also I'm have proble with service cernter at Borivali Mumbai. Till recently I some problem ocuurs with button. i was told to replace the key pad and buttons. Since for month I'm waiting for the parts to come. Also service center is having only lanline connection that too busywhen we required support. Also earlier during replacement they have provided me older chager instead odf new model.

Sony Ericsson- Mobile Phone — No / Improper Response from Cusrtomer care / Service centre

I have given my mobile for repair on 19th Feb'11 which is under warranty and the service center told the motherboard needs to be replaced. But till now i haven't got my mobile back and the service centre representative told the motherboard needs to be provided by Sony and they are delaying. I raised complaint through help desk but in vain. Everytime i call they say it is in "Repair department" and even they don't know the exact status. They simply respond you will let you know the status 1 week and there are several weeks gone with same responses and they don't even aware of SLA's for the issues. I need to spend money speaking to the helpdesk and getting the update!!!!!!!!!!! This is how they treat the customer...What a service..... I am really pissed-off and i never going to purchase any Sony products henceforth. This has really impacted Business As usual activities, as i need to keep following up with these guys and need to spend considerable amount of time reaching out to this people.

Can anyone provide me the details on filing a complaint in the consumer court regarding this