[Resolved]  Sony Ericson Mobile Phone W580i — faulty service centres

SIR/MAAM,
I have been purchasing sony ericson mobiles twice in this 2 years and it was fine till i didn't take it to the service centre. The last phone that i purchased was W580i nd it had problems within 6 months. When i took it to borivli service centre during warranty period they repaired the phone and gave it to me in 15 days. Again after 2 months it automatically stopped working and this time i gave it in Vasai service center where they gave me after a month. But again it stopped working and this time the warranty was over. But i took it to Borivli service center again where they told me there was display and strip problem and charged me high amount but assured me to rapair it in a day since they wanted money because in warranty its free so they don't return till days. But i couldn't beleive them hence immediately i went to Vasai centre where they told me some other problem that IC of mobile wasnt working. I was shocked both centres were showing different problems and were charging differently. And then it was found by others that service centres purposely interchange the parts of mobile to earn money and even if a small problem is created as big and charged high. Its happening with most of consumers.
I request you to take an action and help me that they compensate me for this.THANKYOU.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i am currently having the same problem and i am unable to find a strip and the company is charging very high price i think its manufacturing problem in this phone

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information