Sony Ericsson — worst servicing centre

Address:

Andhra Pradesh

Hi Gautam Bhatia..

This Neeli Dilip Kumar from visakhapatnam.....who
purchased a sony ericsson U5i handset last year nov 4th, a day before
DIWALI...i got a problem with this handset on jan 30 and submitted in
the nearby sony service center (BRIGHT SOLUTIONS) on jan 31st...You
just imagine yourself what kind of service center u r maintaining in
INDIA , that i have'nt got my mobile till now which is almost 2 months
over....within two months three mother boards are placed IMEI
:[protected], [protected], and [protected] ..these three
mother boards are scrap boards which you people are replacing in the
mobiles and giving back to customers...hatsoff for your deception..and
the maintenance of your service center..

i came to know that i have done a great mistake in buying
a sony ericsson mobile with poor servicing center, i dont want to
waste my time anymore...the way your representatives speaking with us
, clearly states that whatever the customer executive says is the
great deception VEDA for the customers..the ridiculous answers given
by your executives represents how well u people have trained them to
cheat the customers...asking us to wait for 15 days more , 2 days more
again 2 days more blah blah blah..DONT try to MISMERIZE THE
CUTOMERS...NEVER THINK CUSTOMERS ARE FOOLS TO LISTEN TO YOU PEOPLE

My point to this mail is Please send my mobile back, i
don't need any servicing to be provided, LET me place that mobile in
front of the media and show to the public how well the mobile is and
the servicing provided with the proofs..I lost the trust on your
company and cant get a assurance that my mobile works well in
future...and i lost my respect in front of my brother as i have gifted
this mobile to him...which my family members are making fun of me
because of this damn mobile....



MY work order number :SE311BS111194 dated on march 2
SE311BS110986 dated on feb 19
SE311BS110571 dated on jan 31

I have tried to reach you several times on phone..i guess this is your
number[protected],
dont ever treat customers as a terrorists in avoiding our calls
through your gatekeepers(customer service) who wont forward my request
nor the call to you...i have lodged the complaint in NRI blog, where
they need to know how things are working out in INDIA, as i am one of
the NRI victim bcoz of damn sony ericsson.....


SEND MY MOBILE BACK

Best regards

Neeli Dilip Kumar (C.R.O)
R.G.C.C.
Research Genetic Cancer Centre
115 M.Alexandrou str.
53070 Filotas-Florina
Greece.