Sony Ericsson — Not giving my phone back

Address:Bhilwara, Rajasthan

My self Subrat Jain frm Bhilwara (raj.)
i have sony ericsson T-715 whose microphone was not working and the phn is in warranty so i gave my phone at jaipur service centre i.e. RT Outsourcing, Reetika tower, 1st floor gopinath marg, Jaipur.
Now its 44 days r over nd still they r just sayin tht ur phone's part which hav to change is not received by them from the company.
I also call at head customer care help desk frm where they r saying the same thing.
I don't know how much more time they need and wht... bt if anyone plzz sort out my problem i really very thankful to him/her.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Very Bad as the same complaint is faced poorest service of the Sony brand
The poorest service ever a customer had about a company especially a branch called Sony Ericsson as the phone had been submitted on 6th Aug 2012 but till date no response from Customer Care & the shop phone no are not at all reachable.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information