[Resolved]  Sony Ericsson — too much delay in service and rude behaviour of the staff of service center

hi, i am using w910i. some days before, it has some display issue and its display went off. as it was in warranty period, i hand it over to service center in Chandigarh, run by some RT outsourcing services Ltd. address: SCO-23, sector 18-D Chandigarh on 6th of July 2009 12.49 PM. the complaint ID is SEO[protected] and ref no. is SEO[protected] . they told me that they will call in two days and tell me the status of my phone and they did not do any such thing and they did not pick any of the phone no. they have mentioned to me and the numbers are[protected] which they never pick. i visited the service center again. they were very rude and did not provide me any status of my mobile phone. they do not know how to deal with customer. i have visited many companies customer service centers but never seen so poor service ever. till date, 25/06/2009, they have not returned me my set and are not giving me its status. please see to my request and contact me. i am a businessman so having so many problems due to my phone which is off. my ph no. is +91-[protected]. plz see to my request earlier. thanks