This is the link of my previous complain which I lodged yesterday
http://www.consumercomplaints.in/complaints/sony-ericsson-w200i-c228388.html..
Today when I went to the Sony Ericsson service center @
Aryan IT Services, Poddar Court,
gate no- 3, 2nd floor, 18,
Rabindra sarani, Kolkata, W.
Bengal, Kolkata - 70001 [protected]
Firstly they behave rude with me, one of the lady out there don’t know how to talk with a customer.. Simply spoiling Sony Ericsson’s name.
They returned me a faulty set and nothing was displaying at time of returning me the phone, the problems I was having with my joystick its not working properly and connectivity problem with computer and charger too and some time its showing memory card rejected.
And everything was fine leaving this, I was happy with my phone…
What they did only god knows, they provide me with this information that there is a problem in the liquid and I need to change the entire circuit board which is payable under warranty, my warranty is going to expire on this august (12/08/09) Now just help me out what should I do with a toy phone.. Nothing is coming in my display completely they destroyed my phone..…
They just provided me with fake information, that there engineer returned it..
As I am concern there is no problem like that or else they could have said me before taking it on (30/07/09) They asked me to give them money or else its of no use, ,
Simple they damaged my phone and now they denied to repair it with FOC.
They were showing me some of there own made documents if there is any problem with liquid they are not responsible & tried me to write on there satisfactory form someday later which they will keep in the dustbin..
As I am concern, my phone was Ok and working properly.
Please help me out so I can see my phone in that condition before giving them..
Avik Sarkar
[protected]
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