[Resolved]  Sony Ericsson — W580 1 network problem

Dear Sir/Madam

I had purchased sony ericsson W580i mobile phones in november 2007. And i faced the network problem in february and when my mobile stopped recognising the SIM at all. I contacted the customer care sony and gave my cell for repair at SIL which is sonyericsson service centre. at Okhla, new delhi. But the phone is not repaired till now and now they say the problem is with mother board which needs to be replaced. Since it is more than 15 days since i gave the phone for repairing, i asked for the replacement of the phone because im facing lit of inconvenience because I m not having any other mobile. They are still not making any progress.
I have alll the details of the complaint and the complaint number also. So, could you please tell me how to move forward now. I want to lodge a complaint now.

Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


i am using w 580i model since 5 months and now the phone was undergoing software complaint and nodisplay is occuring though the phone is made to switch on and i dont have the bills of the phone, , , , , , , , how much i have to pay in the service center for getting the repair done.
I m using K790i, while doing charging with charger it shows (Do not remove the USB cable until the application is exit) & battery is discharging very quikly. And when it is switched OFF & then switched ON it shows (Preparing for File Transfer)
i have sony erection 580i

but problem is network
how to solve this pls give me trick forthis solution

error is : no access to network

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information